Clinical Services Coordinator

PHI Air Medical•Phoenix, AZ
•Onsite

About The Position

PHI Health is seeking dynamic, driven individuals to join their life-saving team. As a Clinical Services Coordinator, you will play a crucial role in orchestrating the seamless operations that keep their advanced fleet soaring and patients safe. This role involves collaborating with industry professionals to enhance services and expand reach. PHI Health is the leading air ambulance provider in the United States, known for its safety record and expertise in aviation, medical, and communication. They transport over 22,000 patients annually from more than 80 bases across the country, with a mission to move communities to health while maintaining the highest standard of safety.

Requirements

  • Certified RN, Paramedic, or RRT with 3-5 years current air medical flight experience.
  • Must be knowledgeable of EHR and charting requirements.
  • Must be detailed-oriented and ability to accurately collect, analyze and report data.
  • Must be proficient in group educational presentations and have the ability to clearly communicate.
  • Must be proficient with computers and MS Office, Excel database.
  • This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

Nice To Haves

  • Prefer advanced degree.

Responsibilities

  • Responsible for assisting with PFS review table and subsequent actions required to facilitate gaining additional documentation and/or documents in order to process the patient’s bill expeditiously and compliantly.
  • Responsible for assisting with education with new/current employees, contract employees related to proper documentation within the EHR.
  • Responsible for assisting with clinical data collection, data analysis, and reporting QA/QI findings.
  • Assists Communication Center with clinical support on transport questions as needed.
  • Assists Manager, Clinical Quality with activities related to Clinical Quality Improvement.
  • Accountable for ensuring corporate Safety Management System activities are being effectively applied by staff personnel within PHI AMG.
  • Promote PHI’s Destination Zero initiative.
  • Any other duties as assigned.

Benefits

  • We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.
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