Clinical Services Coordinator (RN) - Community Based Palliative Care FT Days

American Addiction CentersCharlotte, NC
$38 - $57Onsite

About The Position

Provides clinical administrative support and clinical expertise to meet patient and staff needs. Functions as a liaison with physician practices, hospital case management, and other referral sources. Analyzes data to prioritize multi-issue situations, supporting appropriate actions based on patient health and welfare criticality, patient/staff safety, and impact on effective, timely services. Identifies barriers to situation/complaint resolution and follows up with appropriate resources or leadership. Reviews and supports the development of patient-specific clinical plans of care, ensuring effective communication and quality patient outcomes. Supports clinical staff in plan implementation, care coordination, and strategies for health promotion and safe outcomes. Evaluates progress toward outcomes through documentation review, interdisciplinary team meetings, and case conferences. Supports billing compliance and timeliness by maintaining knowledge of payer requirements, billing criteria, state and federal regulations, and identifying opportunities for appropriate reimbursement. Delegates elements of care to appropriate healthcare workers. Collaborates with healthcare consumers, families, and others in clinical practice. Utilizes appropriate resources to plan and provide safe, effective, and financially responsible clinical services. Participates in committees, shared governance, or other facility decision-making activities.

Requirements

  • Graduate from an accredited School of Nursing.
  • BLS required per policy guidelines.
  • One-year experience in a related field required.
  • Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works.
  • Must maintain current state driver's license and auto insurance at all times.

Nice To Haves

  • BSN preferred.
  • Additional education, training, certifications, or experience may be required within the department by the nurse leader.

Responsibilities

  • Provides clinical administrative support and clinical expertise to meet patient and staff needs.
  • Functions as the liaison with physician practices, hospital case management, and other referral sources.
  • Analyzes data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services.
  • Identifies barriers to situation/complaint resolution and follows-up with the appropriate resources or leadership to address timely and effectively.
  • Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction.
  • Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes.
  • Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference.
  • Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement.
  • Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
  • Collaborates with healthcare consumer, family, and others in the conduct of clinical practice.
  • Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible.
  • Participates in committees, shared governance, or other facility decision making activities.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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