Clinical Services Clerk I - CHS (Cottonwood)

Yavapai County Government • Cottonwood, AZ

2d • Onsite

About The Position

Under direct supervision, performs clerical duties for clinical services that include some or all of the following functional areas: medical reception, determining eligibility, appointment scheduling, specialty referrals, and medical records.

Requirements

• High school diploma or equivalent.
• A minimum of one (1) year of general office experience, preferably in a medical office setting.
• Must possess a valid Arizona driver’s license.
• Must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.
• Knowledge of: Electronic practice management system, medical records management, and medical terminology.
• Knowledge of: Business English, spelling, grammar, punctuation, and composition.
• Knowledge of: Clerical office practices and procedures.
• Knowledge of: Research techniques and report writing.
• Knowledge of: Current Microsoft Office software.
• Knowledge of: Filing and recordkeeping.
• Skill in: Customer service.
• Skill in: Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Skill in: Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in: Organization and adherence to detail.
• Ability to: Achieve a high level of competence with the electronic practice management and health record systems.
• Ability to: Abide by all Yavapai County Policies and HIPAA guidelines.
• Ability to: Participate in Quality Improvement Program
• Ability to: Respond to community emergencies with a public health consequence according to YCCHS Emergency Response Plan.
• Ability to: Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Ability to: Keep management informed of key operating issues affecting the department.
• Ability to: Remain current in knowledge required to perform assigned duties.
• Ability to: Handle confidential matters and maintain discretion always.
• Ability to: Act with courtesy, tact, and diplomacy.

Responsibilities

• Checking patients in and out of the health center and collection of fees with reconciliation.
• Obtains eligibility, patient information, and insurance verification.
• Answers telephones, schedules appointments, and processes messages.
• Processing specialty referrals; and filing documents into the electronic health record.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED