Clinical Services Assistant

County of Madera • Madera, CA

7d • Onsite

About The Position

Under general supervision, performs routine public health or behavioral health service procedures and medical tasks in accordance with established policies and procedures; aids clinical and medical staff with examinations, patient preparation, and treatment, immunization, and virus and disease testing; maintains equipment and examination rooms; maintains related health and medical records; and performs related duties as assigned. Receives general supervision from assigned management and/or supervisory personnel, and clinical supervision of a physician. Exercises no direct supervision over staff.

Requirements

• Basic nursing methods and techniques, including universal precautions; general nursing procedures.
• Basic medical terminology and patient care procedures.
• Anatomy and physiology of the human body.
• Maintenance and operation of medical equipment and supplies.
• Available community organizations and resources.
• Recordkeeping methods and techniques.
• Safety procedures and use of personal protective equipment.
• Applicable federal, state, and local laws, codes, and ordinances relevant to the area(s) of responsibility.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to the work performed.
• Perform routine health service procedures and basic patient care practices.
• Maintain medical records as per current legal requirements.
• Operate medical equipment.
• Provide health information to the community served.
• Administer treatments as instructed.
• Follow oral and written instructions.
• Provide information where judgment, knowledge and interpretation of procedures and regulations are necessary.
• Prepare clear, effective, and accurate reports, correspondence, and other written materials.
• Gather information and prepare and maintain accurate notes, records, documentation, and files.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to the work performed.
• Use tact, initiative, prudence, and independent judgment within general policy, and procedural guidelines.
• Effectively use computer systems, software applications relevant to the work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Equivalent to completion of the twelfth (12th) grade supplemented by college level or vocational coursework or training in public health, behavioral sciences, life sciences, or related field and one (1) year of increasingly responsible work experience as a Medical Assistant or equivalent
• Possession and maintenance of a valid CPR certification.

Nice To Haves

• Some positions may require possession of a valid Medical Assistant certificate from a program approved by the State of California.
• Some positions may require the possession of, or ability to obtain, HIV Counseling certification.
• Some positions may require the possession of, or ability to obtain by the time of appointment, an appropriate California driver’s license.

Responsibilities

• Assists in patient examination rooms and treatment; obtains and records patient history and vital signs; conducts basic clinical procedures under the supervision of healthcare professionals; charts medication dispensed.
• Performs injections including immunizations and skin testing; reviews patient vaccine history; administers virus and disease testing.
• Maintains and cleans examination rooms; cleans and sterilizes equipment; observes safe work methods relating to the work.
• Ensures lab specimens are properly packaged, labeled, and placed for pick up; obtains lab results as directed; advises appropriate staff on following up with patients on lab results.
• Sets up clinics and supplies; registers patients; assists with determining financial responsibility; records information obtained in the patient medical record; charts medication given in the patient medical record.
• Screens clients for program and services eligibility.
• Provides health and education materials and instruction to clients; assists in the preparation and maintenance of patient and clinic records; engages in clinical consultation with professional care providers.
• Ensures adequate supplies and proper equipment; performs routine inventory, ordering, and stocking of clinic supplies and materials; reviews vaccine inventory.
• Under clinical supervision and with authorization, administers medication by injection according to protocol.
• Participates in community outreach activities.
• Assists in the collection and analysis of community health data.
• Performs clerical procedures such as scheduling appointments, answering telephones, typing, data entry, and filing; contacts patients to remind them of follow-up appointments.
• Observes and complies with all County and mandated safety rules, regulations, and protocols.
• Performs cashiering and general clerical duties.
• Performs related duties as assigned.

Benefits

• TB screenings and medical exams are administered by the Madera County Public Health Department and/or health care professional designated by the County.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED