Clinical Services Assistant (Per Diem)

Rushford•Portland, CT

About The Position

The Clinical Services Assistant supports clinicians in providing coordinated services and case management for adult clients with mental health and/or substance abuse issues. The role provides direct client care under licensed-clinician supervision, supports treatment goals, and helps maintain a safe therapeutic environment. Employees are considered essential and may be required to provide mandated shift coverage for programming needs.

Requirements

  • Associate degree in Drug and Alcohol Recovery Counseling (DARC), Human Services, or a related field; alternatively, a high school diploma/GED and two years of relevant experience.
  • Valid driver's license.

Nice To Haves

  • Bachelor's degree in Social Work, Psychology, or a related field.
  • Two years of experience in a behavioral health or substance abuse setting.
  • Knowledge of the Alcoholics Anonymous or Narcotics Anonymous 12-Step Program.
  • Valid CPR, Crisis Prevention Institute (CPI), and First Aid training certifications.

Responsibilities

  • Facilitate therapeutic and psychoeducational groups, provide basic counseling, implement behavioral management plans, and support treatment goals under the supervision of licensed clinicians.
  • Conduct safety checks, client intakes, searches, and monitoring activities to maintain a safe therapeutic environment.
  • Assist with medication management, including monitoring medication self-administration, documentation, medication counts, vital-sign collection, and coordination with nursing and medical staff.
  • Observe and document client progress, communicate treatment outcomes to the interdisciplinary team, contribute to treatment-plan revisions, and support ongoing interventions.
  • Coordinate case management activities, including community-resource referrals, discharge planning, transportation arrangements, and connections to social, health, employment, and support services.
  • Participate in treatment conferences, staff meetings, training programs, and collaborative community partnerships to support quality care and continuity of services.
  • Perform other related duties as assigned.
  • Provide mandated shift coverage for programming needs when required.

Benefits

  • Medical and dental benefits.
  • 401(k) plan with employer match.
  • Paid time off accruing from the date of hire, including seven paid holidays.
  • Additional voluntary benefits.
  • Employee discount programs.
  • Career development and growth opportunities.
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