Clinical Services Assistant Manager
About The Position
The Assistant Manager, Clinical Services (RN) works at HSS Main, which offers physician office visits, radiology, pre-surgical screening, and rehabilitation services. Reporting to the Manager, Clinical Services for the region, the Assistant Manager provides onsite clinical guidance and communicates daily assignments to nursing staff at the Manager’s direction and in the Manager’s absence. The role also provides direct clinical support for physicians and nursing services as needed. The Assistant Manager helps resolve issues among nursing staff and physicians, troubleshoot daily clinical operations, mentor nursing staff, and build relationships with physicians as a clinical expert. The position’s responsibilities are approximately 80% clinical and 20% administrative. It includes supporting patient visits and procedures, assisting with nursing staff management and onboarding, maintaining supply and medication safety processes, and traveling to a neighboring site for cross-coverage when needed.
Requirements
- New York RN license and registration.
- Bachelor of Science in Nursing (BSN).
- Basic Life Support (BLS) certification through the American Heart Association (AHA).
- Board certification recognized by the ANCC.
- Master’s degree required, or currently enrolled in a master’s program.
- Minimum of 2 years of nursing experience.
- Basic knowledge of orthopedic and outpatient care.
- Working knowledge of processes involved in physician practices.
- Strong organizational and prioritizing skills.
- Ability to work within a team environment and demonstrate a positive attitude toward assignments and others.
- Proficiency in Epic clinical workflows.
Responsibilities
- Support physician office visits and other clinical activities.
- Room patients by preparing them for exams, reviewing medical history, and obtaining patient data.
- Assist with procedures including suture and staple removal, cast application and removal, EKGs, venipuncture, and injections.
- Promote effective patient throughput.
- Support the Manager, Clinical Services in managing nursing staff and coordinating daily schedules and staffing assignments, including per diem staff, vacations, and callouts.
- Coordinate physician room and dictation station assignments.
- Support accurate timekeeping processes with the Manager, Clinical Services.
- Serve as the primary onsite clinical contact in the Manager’s absence.
- Travel to a neighboring site to provide cross-coverage during vacations, callouts, and similar absences.
- Assist with onboarding and training new providers, extenders, clinical departments, and nursing staff.
- Support compliant and competent nursing practice at the site.
- Monitor supply par levels and order supplies as needed.
- Check expiration dates on supplies and medications, including items in supply closets and medication buckets.
- Check the automated external defibrillator (AED) daily and notify the Manager when its battery needs replacement.
- Complete temperature logs for medication and specimen refrigerators and freezers.
- Provide clinical guidance, troubleshoot daily operational issues, mentor nursing staff, and build relationships with physicians.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
