Clin Svc Representative I

University of Florida•Gainesville, FL

3d•$18 - $19

About The Position

This position supports the clinical, research, and educational missions of UF Health Pathology Laboratories by coordinating the receipt, triage, accessioning, registration, and reporting of incoming pathology specimens, slides, and tissue blocks. It maintains consultation materials, records, data, files, and related documentation to support accurate specimen processing, information management, and compliance with laboratory procedures and regulatory requirements. This is an evening shift position. The role receives and logs specimens, slides, and blocks; prioritizes and sorts them for accessioning; checks labeling and requisitions; and documents discrepancies. It collects patient and insurance information, enters patient demographics and specimen information into the Laboratory Information System (LIS), verifies insurance information, and prepares and routes specimens for laboratory analysis. The position also prepares draft reports and updates reports as requested. The position tracks slides and cases between satellite laboratories, internal departments, and pathologists; maintains distribution and return records; and assists with locating distributed slides.

Requirements

High school diploma or equivalent.

Nice To Haves

Communication skills for professional interaction with UF physicians, client physicians, and other health professionals.
Ability to work in a potentially stressful environment.
Six months of laboratory accessioning experience.
Knowledge of medical terminology.

Responsibilities

Receive and record specimens, slides, and blocks in the daily receipt log; prioritize and sort materials for accessioning and periodically check the Clinical Lab bin for additional specimens.
Verify that specimens and requisitions meet labeling and other requirements, document discrepancies, and forward issues to Client Services.
Collect patient and insurance information, ensure required information is present on forms, enter patient demographics for outreach biopsies and consultations, and update discrepancies promptly.
Verify insurance information through the LIS and, when needed, use Availity for confirmation.
Prepare Anatomic Pathology specimens for designated departments and locations, unpack and route specimens, and stage slides, blocks, and other materials for testing.
Compare specimen requisitions with entered data, document and correct errors, and escalate issues to a supervisor or team lead as necessary.
Enter specimen source, test orders, and requisition information into the LIS according to protocol; scan requisitions and associated paperwork; label specimens and slides; and distribute them to the grossing area or pathologist.
Prepare excess specimen samples and slides for storage.
Document orders or materials with missing information and problem cases, send issues to the appropriate department, and record them for follow-up.
Prepare Clinical Pathology specimens for designated departments and locations; unpack and route specimens; stage specimens; centrifuge and separate serum; prepare blood smears; aliquot samples; and resolve and document problem specimens.
Prepare draft reports in the LIS using established procedures, including formatting and proofreading, and update reports with addenda or requested results from quantitative pathology, molecular pathology, or outside tests.
Track materials between sites and internal departments; receive and track slides and cases from satellite laboratories; distribute slides to appropriate pathologists; and maintain records of receipt, distribution, and return.
Assist intake personnel in locating slides distributed to pathologists and track slides returned to satellite laboratories or received from outside facilities.