Clin Svc Representative I

University of Florida•Gainesville, FL

About The Position

This position supports the clinical, research, and educational missions of UF Health Pathology Laboratories by coordinating the receipt, triage, accessioning, registration, and reporting of incoming pathology specimens, slides, and tissue blocks. It maintains consultation materials, records, data, files, and related documentation to support accurate specimen processing, information management, and compliance with laboratory procedures and regulatory requirements. This is an evening shift position. The role receives and logs specimens, slides, and blocks; prioritizes materials for accessioning; verifies specimen labeling and requisitions; and documents and escalates discrepancies. It collects patient and insurance information, enters patient and specimen data into the laboratory information system (LIS), verifies insurance information, and prepares and routes Anatomic and Clinical Pathology specimens for laboratory analysis. Duties also include preparing draft reports and report updates, tracking and distributing slides and cases among pathology sites and departments, and maintaining related records.

Requirements

High school diploma or equivalent.
Ability to perform the work in a potentially stressful environment.

Nice To Haves

Professional communication skills for interacting with UF physicians, client physicians, and other health professionals.
Six months of laboratory accessioning experience.
Knowledge of medical terminology.

Responsibilities

Receive and record specimens, slides, and blocks in the daily receipt log; prioritize and sort them for accessioning and periodically check the Clinical Lab bin for additional specimens.
Verify specimens and requisitions meet labeling and other requirements, document discrepancies, and forward issues to Client Services or the appropriate department.
Collect patient and insurance information, check that forms contain required details, enter patient demographics for outreach biopsies and consultations, and promptly document and update discrepancies.
Verify insurance information through the LIS and, as needed, use Availity for confirmation.
Prepare Anatomic Pathology specimens for designated laboratory departments or locations by unpacking, sorting, routing, staging, and preparing materials for analysis.
Compare requisitions with entered information, document and correct errors, and escalate issues to a supervisor or team lead as necessary.
Enter specimen source, test orders, and requisition information into the LIS according to protocol; scan requisitions and associated paperwork; label and distribute specimens and slides; and prepare excess materials for storage.
Prepare Clinical Pathology specimens for analysis, including staging specimens, centrifuging, separating serum, preparing blood smears, aliquoting samples, and resolving and documenting problem specimens.
Prepare draft reports in the LIS using departmental procedures, including formatting and proofreading, and update reports with addenda or requested quantitative pathology, molecular pathology, or outside test results.
Track materials between sites and internal departments; receive, record, distribute, locate, return, and track slides and cases from UF Health Pathology satellite laboratories and outside facilities.
Maintain records of slides received, distribution points, and slides returned from outside facilities; assist intake personnel in locating slides distributed to pathologists.