Clinical Sciences Partnership COE Coordinator

AbbVie•North Chicago, IL
•$58,656 - $103,500

About The Position

The Clinical Sciences Partnership COE Coordinator works within the Clinical Sciences Partnership CoE in the Clinical Sciences Product Office & Technology organization. The CoE leads safety decisions and strategy across the product lifecycle, partnering with stakeholders throughout AbbVie to develop safety-driven strategies that maximize product benefit-risk for patients. The position supports collaboration with pharmacovigilance partners involved in identifying or handling safety information related to AbbVie products. The Coordinator works with internal and external stakeholders to support regulated activities, partnership deliverables, safety-related inquiries, operational metrics, issue investigations, reporting, training, and technology systems. The role calls for strong organization, attention to detail, compliance awareness, and continuous improvement in a fast-paced environment.

Requirements

  • At least 2 years of related industry experience.
  • Working knowledge of pharmacovigilance processes and experience supporting partnership-related activities, including compliance tracking, deliverable coordination, and stakeholder communication.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work independently in a fast-paced environment while maintaining accuracy, compliance, and attention to detail.
  • Strong organizational and multitasking skills, including the ability to prioritize competing demands.
  • Strong attention to detail and analytical skills.
  • A quality and compliance mindset, including effective quality control practices to ensure the accuracy, completeness, and integrity of partnership records, contractual documentation, deliverables, and related oversight activities.
  • Critical-thinking skills to identify process issues and recommend practical solutions.
  • Ability to organize multiple activities to accomplish individual and departmental goals while using resources effectively and efficiently.
  • Commitment to continuous improvement and willingness to adapt and enhance processes.

Nice To Haves

  • Bachelor's degree preferred.
  • Pharmaceutical industry experience highly preferred.
  • Prior experience in a pharmacovigilance, safety, or other regulated environment preferred.
  • Interest in leveraging AI-enabled and other emerging technologies to support continuous improvement and operational excellence.

Responsibilities

  • Work with stakeholders to ensure scheduled activities occur in accordance with local regulations.
  • Manage multiple group mailboxes and route safety-related inquiries to appropriate internal and external stakeholders.
  • Coordinate timely transfer of deliverables with internal and external partners in accordance with PV Agreement requirements.
  • Assist with answering safety-related questions for internal systems.
  • Support development of business metrics; generate and monitor operational performance metrics; investigate discrepancies and support follow-up.
  • Support issue investigations and coordinate among internal and external stakeholders.
  • Support preparation of routine and ad hoc reports, investigate trends, and escalate issues as appropriate.
  • Support development of training materials and delivery of training sessions in conjunction with suppliers, including train-the-trainer, special-topic, refresher, and internal AbbVie trainings as needed.
  • Support technology systems across the Office of the PST to improve agility, effectiveness, quality, and productivity of the PSTs.

Benefits

  • Paid time off, including vacation, holidays, and sick leave.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Eligibility to participate in short-term incentive programs.
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