Clinical Scheduling Coordinator

University of North Texas System • Fort Worth, TX

1d • Onsite

About The Position

UNT Health is seeking a detail-oriented Referral Coordinator to join our team. In this role, you will serve as the primary bridge between our patients, primary care teams, and specialists. You will provide critical administrative support to manage outgoing referrals and referral authorizations.

Requirements

• Bachelor's degree and three years related experience; or equivalent combination of education and experience.
• Knowledge of safety rules, regulations and university policies, including those related to clinical services and HIPAA requirements.
• Knowledge of various health insurance plans (PPO, HMO, Medicare, Medicaid), pre-authorization/referral requirements, and medical medical billing terminology.
• Ability to navigate insurance roadblocks, delayed authorizations, or scheduling conflicts independently to minimize gaps in patient care.
• Ability to efficiently manage a high volume of referral requests, balance administrative tasks, and meet strict clinical deadlines.
• Strong communication skills across various media and at all levels of medical organizations, with the ability to coordinate with teams and external providers effectively.
• Proficiency in tracking and trending clinical services, coordinating the transmission of medical reports, and maintaining a provider network.
• Ability to ensure accurate scheduling, tracking of clinical services and compliance with organizational policies and regulations.

Nice To Haves

• Bilingual and experience with referral processing and authorizations preferred.

Responsibilities

• Completing outgoing referrals for the clinic.
• Receive, review, and schedule patients per referrals.
• Coordinating care for patients between primary care and specialist office.

Benefits

• Click here [https://hr.untsystem.edu/benefits/index.php]

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level