Clinical Sales Specialist - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine•West Chester, PA

2d•Onsite

About The Position

This role is within the Johnson & Johnson MedTech - Orthopaedics division, specifically focusing on DePuy Synthes. The Clinical Sales Specialist will advance the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. This includes independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. The position works under close supervision by management and in close partnership with Sales Consultants. The Orthopaedics teams are developing the next generation of smarter, less invasive, more personalized treatments to improve and expand the possibilities of Orthopaedics, helping millions of people move each year while delivering clinical and economic value to surgeons and healthcare systems. DePuy Synthes offers comprehensive orthopedics portfolios in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or relevant experience OR Minimum of 4 years of professional and/or relevant experience OR Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the assigned territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
Experienced in data analysis and have excellent problem-solving skills
Results orientation/sense of urgency – ability to drive to tight timelines
Internal and external customer focus
Ability to work independently and autonomously
Ability to work in matrix and team structure
High level of attention to detail
Demonstrated ability to understand, interpret, communicate and work in complex environment
Understanding of human anatomy and physiology

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
Prepare sales reports and documents as required.
Provide Operating Room and Sterile Processing Department consultation.
Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offerings meet highest quality standards.
Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.