About The Position

This role is within the Orthopaedics division of Johnson & Johnson MedTech, specifically focusing on advancing the sales of orthopedic surgical products. The Clinical Sales Specialist will provide clinical and logistical expertise in hospitals and operating rooms, manage billing and purchase orders, handle logistics, and oversee asset management. The position works under close supervision and in partnership with Sales Consultants. The Orthopaedics teams are dedicated to developing next-generation treatments that are smarter, less invasive, and more personalized, aiming to improve patient healing and mobility. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or relevant experience OR Minimum of 4 years of professional and/or relevant experience OR Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • The ability to travel which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the assigned territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
  • Experienced in data analysis and have excellent problem-solving skills
  • Results orientation/sense of urgency – ability to drive to tight timelines
  • Internal and external customer focus
  • Ability to work independently and autonomously
  • Ability to work in matrix and team structure
  • High level of attention to detail
  • Demonstrated ability to understand, interpret, communicate and work in complex environment
  • Understanding of human anatomy and physiology

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  • Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  • Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
  • Prepare sales reports and documents as required.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet highest quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
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