Clinical Sales Specialist, Structural Heart, TAVI (Charleston, SC)
About The Position
The Clinical Sales Specialist (CSS) role is responsible for providing TAVI clinical trial and commercial case support, trial enrollment, and education initiatives for accounts within a defined region. The CSS will be an integrated part of the trial and commercial sales process, collaborating with the Territory Manager (TM) to educate interventional cardiologists, cardiac surgeons, and hybrid OR/cath lab personnel on the safe and effective use of Abbott TAVI products. The role requires customer interface while demonstrating expertise with Abbott's TAVI clinical and commercial product portfolio, procedure, and therapy to achieve best-in-class patient outcomes, advance clinical evidence, and increase commercial market share. This position may be hired at different levels depending on candidate experience and may travel more than 50% depending on staffing and regional demands. The CSS will report to the Regional Sales Director with guidance from the Territory Manager on daily activities.
Requirements
- Bachelor of Science (BS) or Arts (BA) college degree or equivalent clinical degree i.e., Registered Cardiovascular Invasive Specialist (RCIS), Certified Cardiology Technician, Registered nurse (RN) or Nurse Practitioner (NP), Transcatheter Cardiovascular Surgical/Scrub technician, Physician Assistant (PA).
- 6+ years clinical work experience required in hospital or medical device industry with strong clinical background with products for use in interventional cardiology, cardiac surgery, endovascular/TEVAR/EVAR/TCAR or has supported 100 + TAVI cases.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
Nice To Haves
- Degree in life sciences
- Strong consideration will be given to candidates with TAVI or transcatheter Structural Heart experience.
Responsibilities
- Provide TAVI clinical trial & commercial activities with key elements of technical & clinical expertise, training & education, customer service & communication skills.
- Collaborate with the Territory Manager, Regional Sales Director, and Clinical Lead Specialist to advance market share and optimize the customer clinical experience.
- Successfully complete internal training plan including hemodynamics, ECG, angiography, echo & CT imaging modalities and complete case support and proctor delegate authorizations.
- Provide active clinical trial & commercial case support, demonstrating excellence in procedural success rates & patient outcomes.
- Scrub in sterile and provide TAVI valve loading in procedures & training instruction to trial and commercial customers.
- Provide customers CT valve sizing analysis utilizing the Pie Medical 3Mensio CT program.
- Engage in trial site activities & participation in subject selection committee calls.
- Lead customer didactic education sessions for account activation before first implants.
- Lead pre-case planning & debriefing of heart team pre & post procedure and provide ongoing education as requested for proper in-service levels.
- Properly manage trial and commercial inventory & acquisition and field trunk stock.
- Provide documentation as required for quality assurance initiatives.
- Co-develop commercial business plan for assigned region with Territory Manager (TM).
- Co-support internal/external quarterly business reviews with Territory Manager (TM).
- Perform data entry into Salesforce, Mentor software for customer case support management.
- Learn commercial data analytics, resources & tools for effective customer experience.
- Support customer engagement strategy with Territory Manager (TM).
- Demonstrate competency with marketing messaging, clinical evidence and medical education portfolio offering.
- Complete sales enablement training of professional selling skills and challenger methodology.
- Demonstrate knowledge in the TAVI market, industry & competitive insights.
- Participate in team meetings, conventions, and national sales meetings as requested.
- Complete vendor credentialing process for hospital access as required.
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
