Clinical Risk Manager

Endeavor Health•Arlington Heights, IL

3d•Onsite

About The Position

The Clinical Risk Manager reviews, investigates, and prioritizes reported clinical and organizational events to reduce the frequency and severity of patient safety events. The role works closely with Claims Management to identify potential or actual professional and general liability claims, and collaborates with Performance Improvement and operational leaders to identify quality and patient safety trends. The manager engages leaders in evidence-based cause analysis and high-reliability strategies to prevent and mitigate patient safety events. The position supports assigned inpatient and procedural areas, including event follow-up, risk assessment, mitigation planning, education, trend analysis, claims coordination, and peer review. It advises physicians and Administration on disclosure, documentation, and management of untoward outcomes; supports compliance and emergency preparedness; and provides risk-management and patient-safety education to staff. The role takes part in a 24/7 rotating on-call schedule and travels to Endeavor Health hospitals as needed. This is a full-time position based in Arlington Heights, Illinois, scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with on-call rotation once per week on a 6–8-week rotation. The hourly pay range is $43.38–$67.24, with the rate determined in part by expertise and years of experience.

Requirements

Bachelor’s degree in Health Administration or Nursing.
At least 5 years of clinical experience.
At least 2 years of patient safety/risk-management experience as a specialty or associated with clinical leadership responsibilities.
Strong written and verbal communication skills.
Ability to interact confidently and professionally with all levels of the organization.
Ability to partner with a wide range of team members, physicians, and clinicians.
Conflict-resolution and mediation skills.
Flexibility and adaptability to changing situations and priorities.
Ability to develop and present educational programs.
Strong investigative and analytical skills.
Ability to multitask.

Nice To Haves

Experience with Epic and RL Solutions.
Registered Nurse (RN) license through the Illinois Department of Financial and Professional Regulation (IDFPR).

Responsibilities

Review electronically reported events for inpatient units and procedural areas.
Identify and assess potential risks and liabilities associated with reported events.
Work with interdisciplinary teams and department leaders to develop and implement risk-mitigation strategies, resolve events promptly, identify learning opportunities, and ensure timely follow-up and communication.
Provide patient safety and risk-management support to assigned areas, including education and review of trends.
Collaborate with others to identify quality and patient safety issues that require broader system review and intervention.
Partner with organizational leaders and frontline staff to improve safety culture and processes.
Educate staff at all levels about the importance of early notification of patient safety events.
Analyze experiential data, identify trends, and report findings to leadership.
Advise physicians and Administration on disclosure, documentation, and management of untoward outcomes.
Coordinate communication of preventable untoward outcomes to designated corporate individuals according to protocol.
Manage peer review in collaboration with physician leadership.
Collaborate with clinical and administrative teams to conduct risk assessments.
Promote patient safety and error prevention through evidence-based practices.
Investigate occurrences to identify Potential Compensable Events and work with Claims Management to discuss and determine liability and causation.
Process Notices of Claim with the Claims Management team for timely submission to the Third Party Administrator.
Attend monthly Risk/Claims Management meetings at Endeavor Health hospital sites on a rotating basis.
Identify, track, and report potential insurance claims and coordinate resolution with legal and insurance teams.
Develop and implement programs and strategies to reduce liability and financial risks.
Liaise with insurance providers and legal counsel as needed.
Assist the Compliance team with mitigating compliance issues as necessary.
Analyze data related to risk management, incidents, and claims to identify trends and improvement opportunities, and use the data to inform risk-reduction strategies.
Provide training and education to clinical, non-clinical, and administrative staff on risk management, patient safety, and legal considerations.
Foster a culture of risk awareness and safety.
Work with and consult emergency-preparedness leaders on plans to ensure hospital readiness for unforeseen events.
Participate in a rotating 24/7 on-call schedule.
Travel to Endeavor Health hospitals as needed.