Clinical Review Pharmacist Supervisor
About The Position
The Clinical Review Pharmacist Supervisor leads and oversees the clinical review pharmacist team, ensuring consistent, accurate first-pass prescription verification across the site while supervising staff performance, workflow, and training. The role owns order-entry trend analysis and quality outcomes, turning findings into process improvements, technician education, and staffing decisions. The supervisor also performs prescription verification as needed to support volume and serves as an escalation point for complex clinical, staffing, or compliance issues, in accordance with Strive Pharmacy standard operating procedures. The role is primarily onsite and involves regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. The position is full-time, scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m., working five 8-hour shifts.
Requirements
- Bachelor of Science in Pharmacy (BS) or Doctor of Pharmacy (PharmD) degree from an accredited institution.
- Active pharmacist license in good standing, with an Arizona license at minimum.
- Prior experience in prescription verification or order processing.
- Experience leading, training, or mentoring pharmacy staff.
Nice To Haves
- At least 2 years of supervisory or management experience in a pharmacy setting.
- Experience in compounding.
- Understanding of aseptic technique and familiarity with USP guidelines.
- Strong analytical skills, including demonstrated experience identifying trends in operational or quality data and driving process improvement.
- Strong understanding of pharmacology, pharmacokinetics, and state and federal pharmacy regulations.
- Experience developing or delivering technician or pharmacist training programs.
- Experience with quality audits or corrective and preventive action processes.
- High attention to detail, problem-solving ability, and efficient navigation of pharmacy management software.
- Strong communication, interpersonal, and conflict-resolution skills.
- Experience with call center software.
Responsibilities
- Supervise and support the clinical review pharmacist team's day-to-day performance, including workload distribution, coverage, and schedule oversight.
- Perform first pharmacist verification of prescriptions as needed to support team volume and coverage.
- Review, interpret, and approve prescriptions for safety, accuracy, appropriate dosing, and legal compliance before fulfillment.
- Analyze order-entry and verification-accuracy trends across all sites and translate findings into process, template, and training improvements.
- Identify educational and competency gaps among technicians and pharmacists, and coordinate with training and QA teams to address them.
- Set and monitor verification speed and throughput standards, holding the team accountable without compromising accuracy.
- Conduct quality reviews and audits of verification decisions and provide individual coaching and feedback.
- Serve as the escalation point for complex clinical, staffing, or compliance issues beyond individual pharmacist authority.
- Consult with clinics and prescribing providers to resolve clinical discrepancies, clarify orders, and guide appropriate therapy and dosing.
- Manage inbound and outbound phone communications with patients and providers as needed, and support staff with complex concerns.
- Counsel patients as needed.
- Lead onboarding, training, and ongoing competency development for clinical review pharmacists.
- Participate in hiring, performance evaluations, and disciplinary actions for the clinical review pharmacist team.
- Regularly report quality metrics, trend data, and team performance to pharmacy leadership.
- Maintain adherence to state and federal laws, including DEA controlled-substance regulations and HIPAA privacy guidelines, and ensure the team does the same.
Benefits
- Employer-paid healthcare coverage effective the first day of the month following the hire date.
- Free Strive compounded medications for employees with a valid, patient-specific prescription from a licensed healthcare provider.
- Paid time off.
- Sick time.
- FSA and HSA options.
- Parental leave.
- 401(k) with employer matching.
- Life insurance.
- Vision insurance.
- Dental insurance.
- Veterinary insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
