Clinical Resource Specialist

Essity • St. Louis, MO

3d

About The Position

Essity is looking for an experienced Clinical Resource Specialist. This role will be responsible for providing clinical expertise to customers through education and training on Essity line of orthopedic products, while establishing and maintaining solid customer relationships. This person must understand customer needs across all segments to ensure that they clearly recognize a measurable value to our programs. This role's primary focus will be providing clinical education to current and potential customers, provide internal training to hospital sales reps., set up trials and conversions, and support industry trade shows. This position reports to the National Clinical Director. The ideal person would be located in St. Louis,MO, Chicago, IL, Milwaukee, WI, or Kansas City, MO We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

Requirements

• Bachelor's Degree and/or healthcare certification in related field
• Three to Five (3-5) years of experience in the healthcare industry.
• Requires ability to work day and night shifts, as needed. Usual workdays are Monday – Friday but must be able to work on the weekend as needed for tradeshows, special educational events, or travel requirements.
• Orthopedic Technologist Certified (OTC) via National Board of Orthopedic Technologists (NBCOT) and Registered Orthopedic Technologist (ROT) via American Society of Orthopedic Professionals certification required within first 90 days of hire.
• Five to Ten (5-10) years of experience working in an Orthopedic practice working as an Orthopedic Technician or Emergency Room Nurse/Technician.
• Splinting and Casting application at EXPERT level.
• Strong customer focus and relationship building.
• Strong working knowledge of Microsoft Office (e.g. Word, Excel, Power Point)
• Demonstrated ability to work both independently and collaboratively within teams.
• Strong analytical skills to be able to determine root cause for clinical fluctuations.
• Ability to manage time and priorities to meet deadlines.
• Strong presentation skills.
• TRAVEL: Ability and willingness to travel 80% to domestic locations. The ability to drive a motor vehicle and possession of a valid driver’s license is required. Must live near a major airport within Northeast territory and ability to travel often.

Nice To Haves

• ATC (via BOC) certification is a plus.
• Actively involved with local and/or national orthopedic organizations.
• Experience teaching Orthopedic Physician Residents/ Emergency Room Physicians Resident casting and splinting a plus.

Responsibilities

• Provide expert clinical consultation primarily within defined territory with the understanding that travel may be required within the United States as needed.
• Provide relevant presentations to medium and large customer groups or regional & National Health care shows live or in a web share format.
• Work in collaboration with Account Managers and National Key Account Manager to provide and present relevant educational offerings.
• Coordinate and facilitate educational rollouts for new and existing customers.
• Leverage industry knowledge with customers to be seen as the trusted category specialist.
• Work with Clinical Director to roll out new clinical programs and educational content.
• Identify opportunities to advance customer outcomes.
• Document activities and maintain all organizational processes (CRM system, Expense Management System, etc).
• Participate in personal skill development and the clinical skill development of others.
• Operate in a manner consistent with Essity’ s beliefs and behaviors: Commitment, Courage, Collaboration, and Care

Benefits

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• PTO offering with Paid Holidays
• Scholarship program for children of Essity employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees