Clinical Resource Specialist (Travel DON)

WesleyLifeJohnston, IA
Onsite

About The Position

This role serves as an interim Director of Health Services or Assistant Director of Health Services, ensuring continuity of leadership and clinical operations during vacancies or transitions. The specialist will lead and support day-to-day clinical operations, including staffing oversight, care delivery, and workflow support. They will maintain clinical leadership responsibilities within the Electronic Health Record (PointClickCare) and provide onsite direction, coaching, and decision-making aligned with WesleyLife expectations, policies, and standards of practice. The position also involves ensuring clinical documentation accurately reflects residents’ conditions, care needs, and services provided, evaluating documentation practices, and supporting nursing team members in maintaining high-quality, compliant records. Education and instruction will be provided to team members regarding required documentation, nurse notes, care planning processes, and clinical expectations, as well as admissions processes, baseline care plans, Kardex development, and care transitions. Additionally, the role includes conducting audits and assessments to evaluate compliance with State and Federal regulations and WesleyLife standards, identifying areas of improvement, and collaborating with community team members to create and implement actionable plans. Reports will be prepared for local leaders and the Network Support Center, and participation in annual DIA survey processes, mock surveys, and regulatory visits is expected.

Requirements

  • Must hold an active, unencumbered Iowa RN license.
  • Minimum of two years of leadership-level experience in geriatric nursing or long‑term care.
  • Expert knowledge of State and Federal regulations, clinical standards of practice, CMS/DIA requirements, quality assurance systems, and person‑directed care models.
  • Knowledge of medical terminology and clinical practices relevant to long-term care and/or skilled stay.
  • High professionalism, integrity, and the ability to maintain confidentiality of residents, team, and business information.
  • Proven ability to collaborate effectively with clinical and operational leaders at all levels.
  • Strong communication, relationship‑building, and coaching skills.
  • High flexibility and adaptability due to the provisional nature of the role, with the ability to lead through influence rather than authority.
  • Demonstrated ability to manage multiple priorities and support change across diverse teams and environments.
  • Must demonstrate the ability to collaborate effectively with clinical leadership, operational leadership, and team members.
  • Strong communication, coaching, and relationship‑building skills.
  • Ability to work independently, quickly assess situations, and lead with confidence.
  • Demonstrated ability to adapt to new environments quickly and lead through influence.
  • Excellent organization, prioritization, and time‑management skills.
  • Comfort and effectiveness in a full‑travel role, supporting multiple communities as needs arise.

Responsibilities

  • Serve as an interim Director of Health Services or Assistant Director of Health Services, ensuring continuity of leadership and clinical operations during vacancies or transitions.
  • Lead and support day‑to‑day clinical operations, including staffing oversight, care delivery, and workflow support.
  • Maintain clinical leadership responsibilities within the Electronic Health Record (PointClickCare).
  • Provide onsite direction, coaching, and decision‑making aligned with WesleyLife expectations, policies, and standards of practice.
  • Ensure clinical documentation accurately reflects residents’ conditions, care needs, and services provided.
  • Evaluate documentation practices and support nursing team members in consistently maintaining high‑quality, compliant records.
  • Provide education and instruction to team members regarding required documentation, nurse notes, care planning processes, and clinical expectations.
  • Provide education and support related to admissions processes, baseline care plans, Kardex development, and care transitions.
  • Conduct audits and assessments to evaluate compliance with State and Federal regulations and WesleyLife standards.
  • Identify areas of improvement and collaborate with community team members to create and implement actionable plans.
  • Prepare reports for local leaders and the Network Support Center outlining findings, risks, and recommendations.
  • Participate in annual DIA survey processes, mock surveys, and regulatory visits as requested.

Benefits

  • Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
  • Discounted wellness center memberships and cash incentives for healthy habits
  • Voluntary benefits including life, accident, and critical illness coverage
  • Scholarship Assistance, Tuition Reimbursement & Educational Discounts
  • Referral Bonus Program — bring your friends and earn rewards
  • Recognition and appreciation programs that highlight your impact
  • A workplace culture that prioritizes respect, teamwork, and support
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