Clinical Resource Specialist

SchuylkillAllentown, PA
Onsite

About The Position

Lehigh Valley Health Network is a nationally recognized, forward-thinking organization, ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. It is a Magnet(tm) Hospital, honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes. Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020. The Clinical Resource Specialist coaches, mentors, and facilitates effective patient care utilizing professional evidenced-based standards and practices. This role serves as a clinical resource on the off shifts by providing clinical, consultative, technical, or informational services as needed to clinical staff, patients, and/or families. The specialist utilizes effective and appropriate communication styles and collaborates with Nursing Supervisors, Patient Care Specialists, and unit leadership to ensure quality patient outcomes, staff development, and global education, supporting unit and hospital goals and objectives.

Requirements

  • Bachelor’s Degree in nursing
  • 3 years of experience as a registered nurse in an acute care setting.
  • Knowledge and competence that reflects current nursing practice.
  • Identify clinical problems and review related information to develop and evaluate options and implement solutions/quality care interventions.
  • Basic computer skills.
  • American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
  • ACLS - Advanced Cardiovascular Life Support - State of Pennsylvania Upon Hire
  • RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Responsibilities

  • Promotes ongoing clinical development of Patient Care Services employees on the off shift by providing education, coaching, support, and guidance.
  • Provides clinical, consultative, technical, or informational services to patients, families, and clinical staff.
  • Demonstrates the problem solving process in the identification and resolution of patient care or other problems referring them, as appropriate, utilizing the accepted chain of command.
  • Demonstrates commitment to quality and safety, in accordance with established policies and procedures, utilizing evidence-based practice.
  • Fosters staff development and empowerment by promoting teamwork, collegiality, and professional practice.
  • Assists in the continuum of orientation requirements and global education in collaboration with Patient Care Specialists and unit leadership teams.
  • Uses effective and appropriate verbal and non-verbal communication styles with patients, significant others, visitors, staff, and professional colleagues.
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