Clinical Research Supervisor

START Center for Cancer Research•San Antonio, TX
•Onsite

About The Position

The Clinical Research Supervisor leads day-to-day clinical research operations at START, ensuring study conduct aligns with START standards, applicable regulatory requirements, and high-quality patient care. The supervisor directs and oversees the Clinical Research Coordinator team and collaborates with Nursing, Data Coordination, Shared Services, and other support teams to support clinic operations, study activation, and quality activities. The role also oversees department processes, staff training, recruitment support, retention, and supervision within the assigned area. The position is based at 4383 Medical Dr, San Antonio, TX 78229, and the stated work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The work takes place in a very fast-paced and changing healthcare environment, with demanding deadlines and a constant need to update knowledge. The role works closely with physicians and ancillary personnel caring for and treating oncology and hematology patients.

Requirements

  • Associate’s degree in health administration, nursing, or another related field.
  • Minimum of 5 years of clinical research experience.
  • Minimum of 2 years of leadership experience in an oncology clinical research setting.
  • CITI GCP training.
  • Knowledge of GCP and applicable federal clinical research regulations in the United States.
  • Familiarity with Microsoft Office applications and clinical documentation systems.

Nice To Haves

  • Bachelor’s or master’s degree in health administration, nursing, or another related field.
  • Specialty certification in research or an associated field.
  • Demonstrable involvement in professional practice and industry advancement, such as conference attendance, poster presentations, or conference presenter/coordinator experience.
  • BLS certification.

Responsibilities

  • Provide proactive leadership and day-to-day oversight to the Clinical Research Coordinator team to support quality patient care and achievement of site-specific performance expectations.
  • Train, coach, and assess staff competency for assigned job responsibilities.
  • Ensure timely and accurate study documentation and communication with monitors and auditors.
  • Maintain compliance with GCP, applicable SOPs, and required training documentation.
  • Support study acquisition and activation in partnership with Shared Services, including participation in protocol review meetings and oversight of accurate site-level data collection and documentation in required systems.
  • Ensure efficient and compliant processes and systems support patient care and clinical research workflows.
  • Identify and implement practical process improvements that support patients, staff, and site operations.
  • Review incoming protocols for operational feasibility, focusing on Clinical Research Coordinator workload, workflow, and site readiness.
  • Coordinate with Regulatory, Quality, Site Development, Pharmacy, Finance, and other support teams to promote compliant and effective study delivery.
  • Support effective use of the CTMS, EHR, and other required systems to ensure accurate documentation and data capture within the assigned area.
  • Partner with site and department leaders to address operational issues and improve cross-functional workflows.
  • Support staff recruitment and retention within the assigned area.

Benefits

  • 401(k) retirement savings plan with employer match.
  • Eligibility for an annual performance bonus, based on role and company results.
  • Generous paid time off and paid holidays.
  • Comprehensive medical, dental, and vision coverage, with optional insurance options.
  • Company-paid life and disability insurance.
  • Employee Assistance Program providing confidential, no-cost support for employees and their families from day one.
  • Flexible FSA and HSA plans.
  • A supportive environment that values balance, well-being, and flexibility.
  • A collaborative workplace that supports continuous learning, professional growth, shared ideas, inclusivity, and innovation.
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