Clinical Research Supervisor

START Center for Cancer Research • Kentwood, MI

1d • Onsite

About The Position

The Clinical Research Supervisor leads day-to-day clinical research operations at the assigned site, ensuring studies are conducted in accordance with START standards and applicable regulatory requirements while supporting high-quality patient care. The role provides direction and oversight to the Clinical Research Coordinator team and collaborates with Nursing, Data Coordination, Shared Services, and other support teams to support clinic operations, study activation, and quality activities. It is also responsible for department processes, staff training, recruitment support, retention, and supervision within the assigned area.

The position is based at 5800 Foremost Dr SE, Grand Rapids, MI 49546, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The work takes place in a fast-paced, changing healthcare environment and involves close collaboration with physicians and ancillary personnel caring for and treating oncology and hematology patients.

Requirements

• Associate’s degree in health administration, nursing, or another related field.
• At least 5 years of clinical research experience and 2 years of leadership experience in an oncology clinical research setting.
• CITI GCP training.
• Knowledge of GCP and applicable U.S. federal clinical research regulations.
• Familiarity with Microsoft Office applications and clinical documentation systems.

Nice To Haves

• Bachelor’s or master’s degree in health administration, nursing, or another related field.
• Specialty certification in research or an associated field.
• Demonstrated involvement in professional practice and industry advancement, such as conference attendance, poster presentations, or serving as a conference presenter or coordinator.
• BLS certification.

Responsibilities

• Provide leadership and day-to-day oversight to the Clinical Research Coordinator team to support quality patient care and site-specific performance expectations.
• Train, coach, and assess staff competency for assigned job responsibilities.
• Ensure timely and accurate study documentation and communication with monitors and auditors, and maintain compliance with GCP, applicable SOPs, and required training documentation.
• Support study acquisition and activation with Shared Services, including participating in protocol review meetings and overseeing accurate site-level data collection and documentation in required systems.
• Ensure efficient and compliant processes and systems support patient care and clinical research workflows.
• Identify and implement practical process improvements that support patients, staff, and site operations.
• Review incoming protocols for operational feasibility, focusing on coordinator workload, workflow, and site readiness.
• Coordinate with Regulatory, Quality, Site Development, Pharmacy, Finance, and other support teams to promote compliant and effective study delivery.
• Support effective use of the CTMS, EHR, and other required systems for accurate documentation and data capture in the assigned area.
• Partner with site and department leaders to address operational issues and improve cross-functional workflows.
• Support department recruitment and retention.

Benefits

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus based on role and company results.
• Paid time off and paid holidays.
• Medical, dental, and vision coverage, with optional insurance options.
• Company-paid life and disability insurance.
• Employee Assistance Program providing confidential, no-cost support for employees and their families.
• Flexible spending account (FSA) and health savings account (HSA) plans.
• Supportive environment emphasizing balance, wellbeing, and flexibility.
• Collaborative workplace that supports continuous learning, professional growth, shared ideas, inclusivity, and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree