Clinical Research Coordinator - Radiology

UCSF•San Francisco, CA

4d•$40 - $65•Onsite

About The Position

The Clinical Research Coordinator (CRC) conducts research activities at the San Francisco VA Medical Center in San Francisco, California. The role supports study administration, participant coordination, data collection and management, standardized interviews, neuropsychological assessments, and participant feedback. The position is not remote. The CRC prepares study materials, assists with manuals, schedules appointments, maintains CHR/IRB updates, and enters data. After training, the CRC conducts standardized interviews with study participants and their designated study partners about health and medical history, family history of Alzheimer’s disease and related dementias, mood, and perceived changes in cognition, behavior, and everyday functioning. The CRC is also trained to administer and score in-clinic neuropsychological assessments and to guide participants and study partners through online questionnaires and self-administered cognitive assessments from home, following study protocols. The CRC monitors, catalogs, and responds to participant feedback, collaborates with the BHR Regulatory Specialist on reportable events and with the BHR Technical Team to troubleshoot issues, and assists other BHR staff as needed.

Requirements

High school diploma or equivalent experience or training.
Attention to detail and strong interpersonal skills.
Excellent verbal and written communication skills for coordinating with subjects, team members, other departments, and outside institutions.
Ability to multitask in a fast-paced environment while working with a diverse subject population.
Ability to work independently, complete projects in a timely manner, and prioritize multiple projects to meet deadlines.

Nice To Haves

Psychological training or experience, such as administering the UDS including the Clinical Dementia Rating (CDR).
At least one year of epidemiological or clinical research experience.
Experience conducting, coordinating, or managing human subjects research.
Experience with the Brain Health Registry.
Fluency with the Committee of Human Research (CHR) online system for protocol submissions, renewals, and modifications.
Understanding of the patient population and ability to build rapport while assessing realistic and appropriate subject participation.
Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals.
Experience with electronic medical records.
Knowledge of UCSF and departmental policies for reimbursement, research guidelines, confidentiality, HIPAA, patient safety, and handling electronic and hard-copy medical records and communications.
Knowledge of medical terminology, research policies and guidelines, infectious-substance packing and shipping guidelines, database building and analysis, and data management tools such as Access, Stata, SAS/SPSS, and Teleform.
Experience with JIRA, Confluence, or other project management software.
Strong knowledge of word-processing and database software such as Word, Excel, PowerPoint, and Access.
Strong critical-thinking and problem-solving skills.
Ability to work independently and as part of a team.
Strong prioritizing, planning, and organizational skills.
Decision-making ability.
Adaptability to changing tasks, priorities, and projects.
Ability to exercise tact and discretion when handling confidential material.
Experience applying Good Clinical Practice Guidelines, HIPAA, protections for human research subjects, and CHR regulations for research recruitment and consent.

Responsibilities

Identify potential subjects; develop recruitment and retention strategies; screen and enroll study subjects.
Schedule study visits and conduct visits to administer questionnaires, collect medical history, and perform study procedures.
Maintain rapport with subjects, support communication and retention, respond to participant needs, schedule follow-up appointments, and act as an intermediary.
Obtain informed consent, review information with subjects, and advocate for participant safety throughout protocol procedures.
Handle subject reimbursement and help resolve discrepancies or issues.
Coordinate with staff and participants to complete procedures and collect required data, including escorting participants to on-site blood draws.
Conduct standardized interviews with participants and designated study partners about health and medical history, family history of Alzheimer’s disease and related dementias, mood, and perceived changes in cognition, behavior, and everyday activities.
Assess needs and recommend improvements to patient coordination, data collection and management, protocol adherence, and study collaboration.
Under supervision and guidance, administer and score standardized neuropsychological assessments of memory and cognitive function according to established procedures.
Collect visit data and enter information about visits, procedures, lab tests, and other participation into databases in a timely manner.
Manage and update protocol databases, create databases as needed, and maintain comprehensive datasets as requested by the CRC Supervisor and/or PI.
Maintain data collection forms and perform database queries and analyses; work with the Supervisor to ensure accurate and complete study data.
Review, catalog, and respond to participant feedback and inquiries from potential participants, using discretion and independent judgment about next steps.
Perform other duties as assigned by the supervisor or PI.
Assist with study materials, manuals, scheduling, CHR/IRB updates, and data entry.
Assist participants and study partners with online questionnaires and at-home self-administered cognitive assessments, providing procedural and technical guidance under study protocols.
Monitor participant feedback; work with the BHR Regulatory Specialist on reportable events and with the BHR Technical Team to troubleshoot issues.
Assist other BHR staff, including Co-Investigators and CRCs, as needed.