Clinical Research Coordinator

Beth Israel Lahey Health

9d • $22 - $27

About The Position

The Clinical Research Coordinator screens and enrolls research subjects in clinical research projects, monitors implementation of study protocols, completes required forms, and reports results. The role works closely with other clinical research staff. A personal connection with celiac disease would be helpful.

The coordinator recruits and enrolls subjects according to study protocols, checks eligibility against medical records, discusses informed consent, and supports subjects throughout their participation. The role helps schedule appointments and follow-up tests; monitors adherence to protocols; identifies and reports compliance problems; extracts and enters study data; assists with insurance approval, testing, admissions, and outpatient visits; and supports investigators with IRB correspondence. As needed, the coordinator may perform related duties in clinics conducting clinical research studies.

Requirements

• Bachelor's degree.
• 0–1 year of related work experience.
• Medical terminology.
• Working knowledge of computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.
• Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
• Ability to address routine, somewhat repetitive problems by following clear directions and procedures and identifying process-improvement opportunities.
• Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
• Ability to communicate clearly and effectively in written English with internal and external customers.
• Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
• Working knowledge of standard concepts, practices, procedures, and policies and ability to apply them in varied situations.
• Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
• Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills, and remain calm in stressful situations.
• Ability to exert up to 20 pounds of force frequently and to stand for periods of time or move throughout the hospital campus.

Nice To Haves

• A personal connection with celiac disease would be helpful.

Responsibilities

• Recruit and enroll research subjects according to study protocols, independently or with clinical research staff and/or a research nurse.
• Assess subject eligibility for study inclusion when appropriate, and verify eligibility and ineligibility criteria using medical records and with the clinical research nurse and/or principal investigator.
• Discuss informed consent with research subjects and interact with them before study entry and throughout treatment.
• Assist with scheduling appointments and follow-up tests.
• Learn study protocols and monitor adherence by physicians, nurses, and research subjects; review requirements with physicians, nurses, and fellows; identify and report compliance problems to the principal investigator and/or research nurse; and begin learning to resolve problems independently.
• Extract study data from hospital records, outpatient charts, and private physician office records; complete case report forms and enter data into a computerized system.
• Assist clinic staff with obtaining insurance approval for study participation, scheduling tests, and arranging admissions or outpatient visits.
• Assist investigators with IRB correspondence.
• As needed, perform clinical research-related duties in areas or clinics conducting studies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level