Clinical Research Coordinator / Recruiter

Eurofins USA Consumer Product TestingAustin, TX
Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services. The Clinical Research Coordinator / Recruiter will be responsible for reviewing recruitment requests, managing subject profiles in the Clinical Trial Management System (CTMS), maintaining reminder calendars, processing recruitment calls, attending coordination meetings, documenting unforeseen circumstances, adhering to protocols and SOPs, training new personnel, and performing panelist payouts. This role also includes general recruiting duties as needed.

Requirements

  • High school Diploma or GED.
  • Customer service experience or customer-facing experience, preferred.
  • Ability to perform light computer work.
  • Knowledge of Microsoft Office, Excel, and Word.
  • Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

  • Review Requests for Recruitment (RFR) upon receipt from Principal Investigator/Management.
  • Review new subject profile, photo release, and HIPAA forms, assign an ECRL ID# to panelists.
  • Process panelist profiles, entering new profiles, updates from returning panelists, medication changes and restriction notices into the Clinical Trial Management System (CTMS).
  • Maintain autodial reminder calendar, distributing reminder calls to be made on a daily basis, process recruitment and automated calls at the request of the Department Manager or Team Lead.
  • Attend coordination meeting between Recruiting and other departments.
  • Take note of and inform the Principal Investigator/Management of any unforeseen circumstances that may affect the quality and integrity of the study when they occur.
  • Follow all protocols and SOPs relevant to recruiting and report any deviations promptly to Management.
  • Train new recruiting department personnel in all aspects of the position.
  • Perform panelist payouts upon study completion.
  • Perform general recruiting duties as needed.
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