Clinical Research Coordinator / Recruiter

Eurofins•Austin, TX

2d•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. This role involves reviewing requests for recruitment, managing subject profiles and data in the Clinical Trial Management System (CTMS), processing panelist information, maintaining reminder systems, attending coordination meetings, reporting deviations, training new personnel, performing panelist payouts, and performing general recruiting duties. The company has grown significantly over 30 years to become a global leader with a vast portfolio of analytical methods.

Requirements

High school Diploma or GED.
Customer service experience or customer-facing experience, preferred.
Ability to perform light computer work.
Knowledge of Microsoft Office, Excel, and Word.
Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

Review Requests for Recruitment (RFR) upon receipt from Principal Investigator/Management.
Review new subject profile, photo release, and HIPAA forms, assign an ECRL ID# to panelists.
Process panelist profiles, entering new profiles, updates from returning panelists, medication changes and restriction notices into the Clinical Trial Management System (CTMS).
Maintain autodial reminder calendar, distributing reminder calls to be made on a daily basis, process recruitment and automated calls at the request of the Department Manager or Team Lead.
Attend coordination meeting between Recruiting and other departments.
Take note of and inform the Principal Investigator/Management of any unforeseen circumstances that may affect the quality and integrity of the study when they occur.
Follow all protocols and SOPs relevant to recruiting and report any deviations promptly to Management.
Train new recruiting department personnel in all aspects of the position.
Perform panelist payouts upon study completion.
General recruiting duties as needed.