Clinical Research Coordinator II- Cardiology

Beth Israel Lahey Health•Boston, MA
•$23 - $29

About The Position

This position focuses on clinical research related to the Electrophysiology and Cardiac Catheterization labs. Candidates with strong regulatory experience and/or previous experience on device trials are considered ideal. The coordinator recruits and enrolls research subjects, supports informed consent and study visits, monitors adherence to protocols, collects and enters study data, assists with insurance approvals and scheduling, and supports investigator correspondence with the IRB.

Requirements

  • Bachelor’s degree.
  • 1–2 years of related work experience.
  • Medical terminology.
  • Working knowledge of computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access.
  • Ability to make decisions based on specific instructions, standard practices and established procedures, generally with little or no supervision.
  • Ability to address routine, somewhat repetitive problems by following clear directions and procedures and identifying opportunities for process improvements.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Ability to demonstrate working knowledge of standard concepts, practices, procedures and policies and apply them in varied situations.
  • Ability to collaborate in small teams, contribute ideas, identify issues and respect team members.
  • Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills, and remain calm in stressful situations.
  • Ability to perform light work, exerting up to 20 pounds of force frequently to move objects, and to stand for periods or move throughout the hospital campus.

Nice To Haves

  • Strong regulatory experience.
  • Previous experience on device trials.

Responsibilities

  • Independently or with clinical research staff and/or a research nurse, recruit and enroll research subjects in clinical research projects according to study protocols.
  • Assess subject eligibility for a protocol based on coordination with physicians and nurses and knowledge of the protocol.
  • Check eligibility and ineligibility criteria against subjects’ medical records and verify information with the clinical research nurse and/or principal investigator.
  • Discuss informed consent with research subjects and interact with them before study entry and throughout treatment.
  • Assist with scheduling appointments and follow-up tests.
  • Learn study protocols and monitor physicians’, nurses’ and research subjects’ adherence to them; review protocol requirements with physicians, nurses and fellows; identify compliance problems and notify the principal investigator and/or research nurse; begin learning to resolve problems independently.
  • Extract study-subject data from hospital records, outpatient charts and private physician office records to complete protocol-specific case report forms, and enter data into a computerized system.
  • Assist clinic staff with insurance approval for protocol participation, scheduling tests, and arranging admissions or outpatient visits.
  • Assist the investigator with correspondence with the IRB.
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