Clinical Research Coordinator I or II

University of Wisconsin MadisonMadison, WI
Hybrid

About The Position

The Clinical Trials Institute (CTI) has an exciting opportunity for an entry-level or experienced, full-time clinical research coordinator to join our growing team. The ideal candidate is intrinsically motivated, detailed oriented, an enthusiastic problem solver, and works well in a multi-disciplinary team to achieve a common goal. This role directly interacts with current and prospective participants of all ages and backgrounds, so the successful applicant is a clear, compassionate communicator with a strong customer service attitude. Additional responsibilities of the role include executing the procedures of the research protocol, safeguarding the integrity of study data, and actively participating in the screening, recruitment, and retention of our clinical trial participants. Senior members of the team are also expected to lend their experience to assist in training and mentoring new and less experienced members of the team. This is an on-site position with standard business hours expected during the workweek. However, studies may require a Coordinator remain on-site for an extended number of hours (e.g. 14) while a subject participates in an intervention period – must have flexible work schedule, able to work extended days (e.g. 14 hours), evenings, some holidays, and weekends. A remote day will be given during the probationary period, at the discretion of the supervisor. Additionally, the role may involve travel between research sites within the metro Madison area, so the incumbent should have reliable transportation or be willing to use public transportation. If you are ready to make a meaningful impact in the field of clinical research, we encourage you to apply today! This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years. Applicants for this position will be considered for the following titles Clinical Research Coordinator I; Clinical Research Coordinator II. The title is determined by the experience and qualifications of the finalist. Must provide a valid driver's license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre-hire Driver Authorization Check.

Requirements

  • Demonstrated ability to work independently and collaborate effectively with physicians, coordinators, sponsors, and multidisciplinary teams.
  • Demonstrated ability to manage multiple priorities simultaneously and consistently meet deadlines in a fast-paced environment.
  • Strong verbal and written communication skills with demonstrated attention to detail and sound professional judgment.
  • Working knowledge of medical terminology.
  • Demonstrated organizational skills and proficiency with Microsoft Office applications, including Word and Excel.
  • Demonstrated problem-solving and conflict-resolution skills.
  • Ability to reliably travel between multiple work sites with dependable transportation.
  • Current ACRP or SoCRA Certification or ability to become certified within 6 months of hire

Nice To Haves

  • Health or science related college degree or equivalent education and experience.
  • Understanding of medical terminology
  • Previous experience working in a lab setting or with basic sample processing
  • Previous experience with research applications used in the UW CTI: OnCore, eBinders (Florence), Advarra Payments, EPIC, etc.
  • Experience with training staff
  • Experience working on at least one FDA regulated Clinical Trial
  • Experience working on industry sponsored clinical trials
  • Independent, proactive individual with minimal need for oversight

Responsibilities

  • Reconcile research billing, payments, and invoices and financial issues in concert with CTI financial specialists.
  • Identifies work unit resources needs and manages supply and equipment inventory levels
  • Participate in quality and process improvement endeavors within the CTI; contributes to the development of new workflows and demonstrate flexibility in an evolving environment.
  • Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
  • Serves as an initial point of contact for clinical research participants and clinical staff, providing information regarding research procedures, expectations, and informational inquiries.
  • Ensures participants follow the research protocol and alerts Principal Investigator of issues
  • Recruits, screens, selects, determines eligibility and enrolls trial participants, collects information, and answers questions under supervision of a medically licensed professional.
  • May perform basic medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing phlebotomy
  • Schedules logistics, determines workflows, and secures resources for a defined clinical research trial(s)

Benefits

  • generous vacation
  • holidays
  • sick leave
  • competitive insurances
  • savings accounts
  • retirement benefits
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