Clinical Recruiter

Protocol Behavioral Health•Chicago, IL

1d•$75,000 - $100,000•Remote

About The Position

The Clinical Recruiter plays a pivotal role in building Protocol's clinical workforce by identifying, attracting, and hiring Behavioral Health Care Managers (BHCMs). This role owns full-cycle recruitment for our core clinical function, partnering closely with clinical leadership and operations to ensure we hire high-quality, mission-aligned clinicians efficiently and at scale. Reporting to the Head of People, this individual will be a critical partner in scaling Protocol's ability to deliver care. This role is well-suited for a recruiter who thrives in fast-paced, mission-driven environments and has experience sourcing licensed behavioral health professionals.

Requirements

3 to 5 years of full-cycle recruiting experience, with at least 2 years focused on licensed behavioral health, clinical, or healthcare services roles
Demonstrated experience recruiting licensed mental health clinicians (LCSWs, LPCs, LMFTs, or similar); familiarity with state licensure requirements and multi-state licensing a strong plus
Experience working with an ATS (e.g. Ashyby, Greenhouse, Lever) with strong attention to pipeline data integrity
Exceptional organizational skills and ability to manage multiple open requisitions simultaneously in a fast-paced environment
Strong written and verbal communication skills, with the ability to represent Protocol's mission authentically to clinical candidates
Comfort operating with ambiguity and building scalable processes in an early-stage environment
High level of ownership, urgency, and follow-through; ability to drive candidates and hiring managers through the process efficiently

Nice To Haves

Experience recruiting for telehealth, collaborative care, or integrated behavioral health settings
Familiarity with oncology, chronic illness, or specialty medical environments
Experience building evergreen talent pipelines for high-volume or hard-to-fill clinical roles
Background in healthcare staffing, clinical operations, or people operations at a high-growth healthcare startup

Responsibilities

Own full-cycle recruitment for Behavioral Health Care Manager (BHCM) roles, from sourcing and screening through offer and onboarding handoff
Develop and execute sourcing strategies to build a strong pipeline of licensed mental health clinicians (LCSWs, LPCs, LMFTs, psychologists, and pre-licensed candidates in target time zones)
Screen candidates for licensure status, clinical experience, cultural fit, and alignment with Protocol's collaborative care model
Partner with clinical and operations leadership to understand staffing needs, time-zone coverage gaps, and partner site requirements
Maintain accurate tracking of all candidates and pipeline activity in the ATS, ensuring data integrity and timely follow-up
Coordinate interview logistics, including scheduling with clinical leadership and managing candidate communications throughout the process
Manage offer processes in partnership with leadership, including compensation guidance, offer letter preparation, and candidate close
Support onboarding coordination by ensuring new hires have completed credentialing, background checks, and pre-start requirements
Build and maintain relationships with clinical training programs, social work schools, and behavioral health professional networks to develop evergreen talent pipelines
Track and report on recruiting metrics including time-to-fill, source effectiveness, pipeline health, and offer acceptance rates
Identify and implement process improvements to support scalable, efficient clinical hiring as Protocol grows