Clinical Quality & Education Specialist - Hospice

Lehigh Valley Health Network•Allentown, PA

6d•Onsite

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. LV HOME CARE AND HOSPICE CLINICAL QUALITY AND EDUCATION SPECIALIST - HOSPICE Summary Conducts hospice quality improvement and regulatory readiness activities while serving as a clinical education resource and role model for hospice clinicians. Performs hospice QAPI activities, utilizing a data-driven approach to realize improvements in outcomes and patient experience. Works as a member of the Home Health Education team to design, deliver, and evaluate clinical education in didactic, simulation, and field environments to strengthen documentation, clinical practice, symptom management, and caregiver training.

Requirements

Bachelor’s Degree Nursing
3 years Recent experience in hospice or palliative care, with demonstrated leadership and/or teaching ability
Knowledge and competence that reflects current nursing practice.
Ability to identify clinical problems and review related information to develop and evaluate options and implement solutions/quality care interventions.
Intermediate knowledge of evidence-based practice.
Intermediate computer skills; working knowledge of Excel for analysis and improvement (pivot tables, statistical tools), applications for data visualization and project facilitation.
BLS - Basic Life Support - American Heart Association
RN - Licensed Registered Nurse_PA - State of Pennsylvania

Nice To Haves

CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association Certification in hospice care (CHPN) OR healthcare quality (NAHQ Performance and Process Improvement micro-credential) OR IHI Basic Certificate in Quality and Safety within 2 years
CPPS - Certified Professional in Patient Safety - Insititute Healthcare Improvement Within 2 Years
CPHQ - Certified Professional in Healthcare Quality - National Association for Healthcare Quality Within 2 Years
Master’s Degree
CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association Upon Hire

Responsibilities

Facilitates day-to-day function of the hospice QAPI program: conducts audits, collects and analyzes data, and facilitates improvement teams / projects.
Monitors compliance with HQRP, including HOPE assessments, Visits in Last Days of Life, and Hospice CAHPS.
Partners with hospice leaders to set targets and action plans for process and outcome improvements.
Applies standardized improvement and change management tools and techniques (PDSA, process mapping, etc.) to ensure continuous improvement and integration of evidence-based best practices.
Gathers and analyzes hospice process and outcome data from EHR and other sources, monitors for trends, and presents information to clinicians.
Participates in planning and delivery of orientation and continuing education to hospice clinical staff.
Teaches the HOPE data set including item intent, effective assessment techniques, and methods for compliance.
Coaches clinical staff on evidence-based best practices for symptom control, caregiver teaching and communication, and safe medication management.
Provides individualized education for accurate real-time documentation.
Serves as a clinical resource in didactic, simulation, and bedside environments to reinforce standards and ensure integration of best practices.
Precepts clinical staff as needed.
Monitors industry resources and network committees/councils for practice changes and disseminates to clinical staff.
Provides real-time support and advice to field staff when clinical questions arise.