Clinical Project Manager - WellConnect

DESC•Seattle, WA

58m•$108,427 - $122,675

About The Position

The Clinical Project Manager administers, supervises, and evaluates DESC’s WellConnect team to ensure participants receive excellent clinical services. The role also functions as a practicing clinician. WellConnect is a modified assertive community treatment (ACT) team serving Permanent Supportive Housing residents with complex needs who are underserved by traditional office-based care. Its interdisciplinary team provides community integration, systems navigation, care coordination, psychiatric medication management, peer support, housing stability services, co-occurring substance use treatment, and individual and group psychotherapy. The position directs day-to-day clinical operations, oversees treatment across WellConnect service domains, supervises staff, and provides clinical services such as psychotherapy and intake. It applies Housing First, Harm Reduction, and strengths-based approaches. The role includes coordinating referrals and intakes, ensuring documentation and regulatory compliance, supporting quality assurance, and maintaining relationships with DESC programs and community agencies. It also backs up staff providing on-call crisis intervention and de-escalation during evenings and weekends. The position is listed with an office day shift and Saturday and Sunday days off. WellConnect as a whole provides extended coverage Monday through Friday and on weekends and holidays, with team members participating in on-call rotations. Clinical leaders may participate in unit cleaning when needed to support healthy living conditions.

Requirements

Eligible for a Licensed AAC credential or another superseding credential meeting RCW 71.05.020 requirements to act as a Mental Health Professional, with scope of practice including independent mental health assessments and diagnoses.
Master’s degree in social work, psychology, or another relevant behavioral science.
At least two years of experience in community-based behavioral health services.
At least one year of supervisory experience.
Experience working with adults experiencing homelessness, mental illness, and/or substance use disorders.
Ability to drive an agency or personal vehicle for agency-related business; a current Washington State driver’s license and insurable driving record are required.
Interest or experience working with participants who are difficult to engage in traditional outpatient mental health programs.
Strong commitment to the ability and right of people with severe and persistent mental illness to live in normal community residences, work in market jobs, and receive helpful, adequate, competent, and continuous supports and services.
Respect for participant rights and treatment preferences, and clear understanding of the importance of participant confidentiality.
Ability to communicate and work effectively with participants and staff from varied cultural backgrounds.
Commitment to cooperation and continuity across DESC and external agency programs, and consideration and respect for participants.
Ability to collaborate with staff, programs, and community agencies; prioritize multiple responsibilities; work independently; and exercise sound professional and clinical judgment.
Basic computer skills, including email, data entry, file creation, and correspondence.

Nice To Haves

Washington State LICSW, Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor credential, or active pursuit of one of these credentials.
Qualification to provide Department of Health Approved Supervision to LICSW, LASW, LMFT, and/or LMHC candidates.
Experience in Permanent Supportive Housing, other housing or shelter programs, residential inpatient programs, or work involving tenant laws and rights.
Experience providing evidence-based practices to individuals with psychosis and severe and persistent mental illness.
Bilingual English/Spanish.

Responsibilities

Direct day-to-day clinical operations, schedule staff work hours, and facilitate daily organizational staff meetings and treatment planning meetings.
Continuously evaluate participants’ treatment status and coordinate treatment activities to respond to changing needs.
Direct and coordinate the program referral and intake process.
Participate in hiring and onboarding staff and provide training and professional development.
Provide clinical and administrative supervision to Mental Health Professionals, Case Managers, and the Peer Specialist in accordance with agency policy and state law.
Coordinate and participate in psychiatric consultations, clinical supervision, program meetings, in-service training, clinical reviews, and case conferences.
Ensure timely, appropriate service documentation; train staff on medical record requirements; and regularly review assessments, treatment plans, and progress notes.
Participate in quality-assurance activities, audits, and service utilization reviews.
Maintain and revise agency-wide and program-specific policies and procedures as needed.
Develop and maintain working relationships within DESC and with community agencies and resources, including law enforcement, hospitals, and human services agencies.
Collaborate with senior leadership and the Quality Information Management department on program development and service review meetings with external funders.
Provide backup support for staff delivering on-call crisis intervention and de-escalation during evenings and weekends.
Oversee implementation of treatment across all WellConnect service domains.
Directly provide and supervise clinical services, including case management and psychotherapy for individuals, groups, and families.
Use Housing First, Harm Reduction, and strengths-based approaches in clinical mental health services.
Provide evidence-based psychotherapy and intake new clients as needed.
Ensure the team supports participants in achieving and maintaining healthy living conditions, including participating in unit cleaning when necessary.
Comply with applicable program research and evaluation procedures and perform other duties as assigned.