Clinical Project Director, Operational Oversight

IQVIA•Toronto, ON

8d•CA$141,900 - CA$263,500

About The Position

Seeking a Clinical Project Management Director (Operational Oversight) in Canada. Clinical Project Management Directors direct and manage the team responsible for clinical delivery of complex, global full service, multi-regional studies and/or programs. They have strategic decision-making responsibility for the project/program. Responsible for direction and management of portfolios and/or accounts from an operational perspective, ensuring that studies and/or programs are delivered on time and with quality, resulting in strong financial performance and customer satisfaction, and in accordance with SOPs, policies, and practices from pre-award to close-out. Focus on leveraging therapeutic expertise and IQVIA's suite of solutions to drive operational excellence and strategic leadership with our customers.

Requirements

Typically requires 7 - 10 years of prior relevant experience.

Responsibilities

Contribute to the development of the project delivery strategy for Request for Proposals (RFPs).
Participate in bid defense preparations.
Lead bid defense presentations in partnership with business development for large, complex, multi-service, multi-region studies or programs.
Understand project strategy and operationalize the agreed upon approach.
Oversee the development of integrated study management plans with the core project team.
Direct the execution of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.
Recognize systemic issues at program or portfolio level and identify solutions with the project teams, recommend actions to improve efficiencies and oversee the implementation of best practices, address escalation items with the customer.
Set objectives of the core project team according to agreed upon contract, strategy and approach, effectively communicate and assess performance.
Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.
Monitor progress against contract and prepare/present project information proactively to all stakeholders internally and externally.
Responsible for the management and delivery of large and/or complex studies or programs of studies.
May be responsible for portfolio management with one customer or therapeutic area.
Proactively manage strategic risk (positive and negative) and contingencies and lead problem solving and resolution efforts.
Achieve project quality by identifying quality risks and issues, responding to issues raised by project team members and planning/implementing appropriate corrective and preventative action plans.
Serve as primary project/program/portfolio contact with customer and own relationship with key customer contact(s), communicate/collaborate with IQVIA business development as necessary.
Drive consistency of operational delivery across customer’s projects/programs/portfolio.
Build the cross-functional project/program/portfolio team and lead their efforts, responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.
Responsible for ensuring the financial success of project/programs/portfolio.
Forecast and identify opportunities to accelerate activities to bring revenue forward.
Identify changes in scope and manage change control process as necessary, identify opportunities to increase scope to assist the Customer's business needs.
Identify and communicate strategic lessons learned and best practices to promote continuous improvement.
Participate in, champion and adopt function and/or corporate initiatives, changes and/or special project assignments, act as a client liaison, departmental cross-functional liaison and/or change agent.
Provide input to line managers of their project team members’ performance relative to project tasks.
Recommend team members’ further professional development.
Support staff development.
Mentor less experienced project team members on assigned projects to support their professional development.