About The Position

Natchaug Hospital is seeking a Clinical Program Manager of Behavioral Health to oversee clinical and administrative operations, staffing, and strategic initiatives for programs and cost centers under their direction. This role is accountable for delivering efficient, quality service and care aligned with program goals and objectives, while upholding ethical principles and professional standards. The position may involve direct patient care as needed. The Joshua Center Programs at Natchaug treat children and adolescents aged 6-17 struggling with psychiatric or substance abuse issues who do not require inpatient care. Services include comprehensive assessment, aftercare planning, family, group, and individual therapy, and occupational and creative rehabilitation therapy. Natchaug Hospital also provides transportation for students.

Requirements

  • Master’s Degree in Social Work, Counseling, Marriage and Family Therapy or related Human Service field
  • Two (2) years of management experience in a healthcare related setting.
  • Three (3) years of experience as a licensed Clinician.
  • Current Connecticut license; LCSW, LPC, or LMFT
  • Valid Driver's License.
  • Utilize supervision and team approaches in the context of patient assessment and clinical interventions.
  • Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs.
  • Excellent communication skills, with the ability to establish relationships within and outside their entity

Responsibilities

  • Analyzes Program needs and develops meaningful goals and objectives that align with the organization’s strategic goals.
  • Prioritizes, eliminates impediments, and resolves problems to ensure care, treatment and services are fluid, evidence based and client centered.
  • Establishes performance measures/expectations, identifies and recommends improvement opportunities.
  • Proactively analyzes departmental processes and workflows to identify opportunities for improvement; develops and implements improvement initiatives.
  • Ensures programs of oversight meet standards set by governing bodies, including Dept of Mental Health & Addiction Services (DMHAS), Psychiatric Security Review Board (PSRB), Dept Children & Families (DCF), Dept Public Health (DPH), and Joint Commission.
  • Manages staff relations including performance management, staff satisfaction, conflict management, scheduling, recruitment, and colleague engagement.
  • Distributes work and delegates to develop colleagues; monitors progress and creates a motivating and inclusive environment.
  • Coaches, provides frequent feedback, and evaluates work performance.
  • Maintains professional competence and knowledge.
  • Demonstrates knowledge of care for required populations necessary to carry out safe and effective performance of duties.
  • Leads the development of programming to meet the clinical and strategic needs of the patients and the milieu.

Benefits

  • Shared success bonus
  • Federal loan forgiveness program
  • Medical and dental benefits
  • 401(k) plan with employer match up to 7%
  • Generous paid time off with accrual starting on the date of hire
  • Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more
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