Clinical Program Manager/Registered Behavior Technician

Advocates • Natick, MA

68d • $50,960 - $54,600

About The Position

The Clinical Program Manager/Registered Behavior Technician oversees the administration and implementation of clinical plans for an assigned program. The role provides leadership, supervision, guidance, and collaborative support to clinicians consulting with the program; communicates policies and procedures; and is available on call. It promotes community inclusion, self-advocacy, and the rights of the individuals supported.

Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach supports individuals in making choices, building independence, and living meaningful lives. Advocates emphasizes respect, compassion, inclusion, and a supportive workplace culture. The organization will pay for the employee to obtain RBT certification for this position.

Requirements

• High school diploma or GED.
• RBT certification, or obtain RBT credentialing within one year of employment, or possess a master’s-level clinical degree such as an MSW or M.Ed.
• At least five years of experience working in human services.
• At least one year of supervisory experience.
• At least two years of experience utilizing or implementing applied behavioral therapy.
• Ability to perform each essential duty satisfactorily.
• Effective verbal and written communication skills and good judgment.
• Strong computer knowledge.
• Commitment to providing a clean, homelike environment for individuals.
• High energy, superior interpersonal skills, and ability to work both in a team and independently.
• Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport consumers.
• Sensitivity to the needs of people with disabilities.

Nice To Haves

• Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Manage administrative processes and requirements in consultation with the Program Director.
• Oversee the day-to-day clinical work of program staff, ensuring treatment and behavior plans are implemented correctly and data is collected.
• Create and conduct staff meetings, ensuring required trainings and issues are addressed.
• Train staff on Individual Behavioral Protocols and oversee their implementation.
• Develop and monitor staff scheduling across the program to support economy and program coverage.
• Interpret and monitor program budgets to ensure budgetary targets are met.
• Conduct staff supervisions and yearly staff evaluations.
• Assure high-quality supports within programs.
• Assist individuals in obtaining services and entitlements for which they qualify, including housing, inspections, and insurance benefits.
• Maintain good communication and relationships with outside agencies and family members of individuals supported.
• Complete investigations and reviews as requested.
• Maintain mandatory core certifications, including First Aid, CPR, Safety Care, and MAP, as well as HR/DPPC and all licenses and certifications.
• Ensure required notes and documentation are completed according to agency deadlines and expectations.
• Develop and monitor creative, interesting, community-centered opportunities for individuals supported.
• Be available on call for consultation in emergencies or regarding imperative concerns.
• Regularly audit individual financial records, case records, and medications.
• Complete business reports, including petty cash, census, and payroll reports.
• Monitor staff training, including core, development, and program-specific training.
• Attend and actively participate in supervisions, staff meetings, and trainings.
• Travel between programs, the office, trainings, and department meetings.
• Implement Safety Care principles appropriately and follow other program-specific safety training.
• Ensure individuals are treated with dignity and respect in accordance with Advocates’ Human Rights Policy and the Advocates Way.
• Perform duties in accordance with agency policies and procedures.

Benefits

• $500 sign-on bonus for external candidates who receive an offer for this role by November 3, 2026.
• Advocates will pay for the employee to obtain RBT certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED