Clinical Program Manager, Patient Safety & Quality Manager (RN or NP) - Critical Care Institute

Mount Sinai Health System • New York, NY

11d • Onsite

About The Position

The Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) works to enhance patient outcomes by ensuring critically ill patients receive high standards of care through continuous improvement and a culture of safety. The Patient Safety and Quality Manager joins a collaborative team working with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve quality care for critically ill patients across Mount Sinai Health System sites.

This is a full-time position scheduled onsite during regular business hours at the Mount Sinai Hospital Campus on the Upper East Side of New York City. The role monitors quality performance, supports interdisciplinary quality-improvement work, reviews clinical documentation, contributes to healthcare-associated infection reduction, consults on NHSN guidance, organizes ICCM presentations and meetings, and provides quality-improvement education.

Requirements

• Baccalaureate degree in Nursing.
• Five years of directly related experience; some supervisory experience is preferred.
• New York State license with current registration as a registered professional nurse.

Nice To Haves

• Master's degree in Nursing or a health-related field.
• Certification in a specialty area.
• At least three years of recent clinical experience in an adult ICU setting within a tertiary healthcare center.
• Experience designing, implementing, and measuring the impact of quality-improvement projects using rapid-cycle frameworks such as PDSA.
• Skill in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement.
• Excellent interpersonal and communication skills, with the ability to tailor communication to audiences at all levels of the organization.
• Proficiency in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software.

Responsibilities

• Establish and maintain collaborative relationships with nursing staff, leadership, medical staff, and other administrative staff.
• Monitor quality performance metrics established by ICCM and Mount Sinai Health System.
• Help interdisciplinary teams identify areas of opportunity and provide guidance through the quality-improvement process.
• Regularly review clinical documentation to ensure adherence to policy and accepted standards of care.
• Help reduce healthcare-associated infections by recommending invasive device removal when clinically appropriate.
• Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.
• Organize and facilitate high-level presentations on behalf of ICCM, including designing slide decks, creating meeting agendas, maintaining minutes, and following up on deliverables.
• Provide quality-improvement education and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager