About The Position

The Clinical Program Director provides clinical direction and leadership for CHR’s Adult Outpatient Services team, which offers psychiatric and substance abuse diagnostic evaluation and treatment. Services include assessment, consultation, individual, couples, group, and family treatment, as well as medication evaluation and monitoring. The director ensures that services address clients’ presenting problems and treatment requests, oversees crisis response and care processes, and manages staff, program operations, quality, compliance, budgets, and productivity. The role includes on-call coverage during and after program hours as assigned and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week.

Requirements

  • Master’s degree in a mental health-related field.
  • A minimum of 3–5 years of experience as a clinician.
  • Current Connecticut licensure as an LCSW, LMFT, LPC, or Licensed Psychologist is required.
  • An LADC may substitute for an LCSW, LMFT, LPC, or Licensed Psychologist in some programs.

Nice To Haves

  • Two years of clinical supervisory experience or management experience in a behavioral health setting.

Responsibilities

  • Provide clinical direction and leadership within the team.
  • Ensure client services focus on presenting problems and clients’ requests for treatment.
  • Direct crisis intervention efforts and intervene as required.
  • Monitor client meetings and admission, continued-stay, and discharge criteria.
  • Review caseloads regularly to ensure appropriate utilization of services.
  • Oversee hiring, training, and performance management of program staff.
  • Facilitate team meetings and participate in internal and external meetings as needed.
  • Ensure client, program, and agency documentation is completed in a timely manner and meets program, agency, funder, and accreditation or licensing standards.
  • Serve as the primary point of contact for the program and provide backup coverage as needed by the program and agency.
  • Ensure proper maintenance of vehicles, if applicable.
  • Collaborate across teams and divisions to improve quality, workflow, communication, efficiency, and outcomes.
  • Ensure timely completion of reports and oversee chart audits.
  • Ensure completion of insurance authorizations for services rendered as necessary.
  • Develop and execute a marketing plan for the program as needed.
  • Provide on-call coverage during and after program hours as assigned.
  • Participate in committees to improve agency service delivery and quality improvement.
  • Manage program budgets and productivity expectations.
  • Ensure compliance with regulating bodies.

Benefits

  • Health insurance
  • Paid time off, including a birthday benefit
  • Employer contributions to a 403(b) retirement plan
  • Competitive insurance premiums with discounts on pet, home, and auto insurance
  • Tuition reimbursement
  • Professional development programs, including tuition discounts at several local colleges and universities
  • Career development opportunities
  • Free training curriculum, including a Clinical Training Series
  • Clinical supervision and/or mentoring at several programs
  • Wellness program with an annual wellness stipend
  • Free premium subscription to the Calm app
  • Six free confidential counseling sessions through the Employee Assistance Program
  • Employee appreciation events, contests, lunch-and-learns, and employee-led resource groups
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