Clinical Program Coordinator - Full Time Bascom Palmer Eye Institute Miami, FL

University of Miami•Miami, FL

1d•Onsite

About The Position

The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of departmental programs and provides general oversight of daily program activities. The role may monitor program financial performance and assist with short- and long-range budget planning. At Bascom Palmer Eye Institute, the coordinator manages residency and externship program operations, supports optometry clinic workflows, and handles related administrative and compliance functions.

Requirements

Bachelor’s degree in a relevant field or equivalent.
Minimum 2 years of relevant experience.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively and contribute to a team environment.
Proficiency with office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Evaluate program effectiveness, analyze results, and recommend appropriate action.
Coordinate clinical program activities with other departments and staff to support efficiency.
Serve as a primary point of contact and facilitate communication among stakeholders.
Develop collaborative partnerships across teams and/or with patients to streamline processes and improve productivity.
Train, develop, and empower staff.
Develop program or departmental communications and promotional materials for distribution.
Prepare reports, including financial statements and records for management or outside agencies.
Protect confidential patient and hospital business information.
Coordinate maintenance of established supply levels as needed.
Follow University and unit policies and procedures and safeguard University assets.
Manage residency and externship application intake, reviews, matching, and interview coordination.
Oversee resident and extern onboarding and offboarding, including Workday coordination, access, and training compliance.
Coordinate residency events, evaluations, lecture series, rotations, and scheduling.
Manage resident rotations, clinic assignments, schedules, and faculty evaluations.
Facilitate graduation activities, reimbursements such as licenses, and professional milestones.
Support optometry clinic operations, including in-basket monitoring and workflow coordination.
Oversee supplies and clinic readiness for resident training activities.
Assist the Program Director with monthly clinic schedule updates and alignment with education requirements.
Partner with HR on residency job postings, onboarding workflows, and application tracking.
Coordinate onboarding logistics, including welcome communications, trainings, badge access, and headshots.
Manage lecture logistics, including room scheduling, speaker coordination, and evaluation workflows.
Secure space for interviews, orientations, and program events.
Prepare and submit documentation for institutional committees and accreditation bodies.