Clinical Practice Supervisor-Oviedo-Redbug-Adult Medicine-Orlando Health Physician Associates

Orlando Health•Oviedo, FL

1d•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers, they deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. As part of the integrated Orlando Health system, providers can easily refer and coordinate care. They offer convenient locations across Central Florida with same-day, next-day, and virtual appointments. Orlando Health is committed to providing comprehensive benefits, including career-growing educational programs and well-being services, starting on day one with flexibility to support personal passions. The Clinical Practice Supervisor role involves operational and clinical oversight, managing the daily activities of clinical staff within the department.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school or above.
Two (2) years of related experience required.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification by one of the following agencies: Certified Medical Assistant (CMA) by AAMA, Registered Medical Assistant (RMA) by AMT, Certified Clinical Medical Assistant (CCMA) by NHA, or National Certified Medical Assistant (NCMA) by NCCT.

Nice To Haves

Proficient in word processing, spreadsheet development, and presentation skills.
Strong interpersonal, customer service, and supervisory skills.

Responsibilities

Oversee daily operations of clinical staff, including personnel supervision, compliance with policies and procedures, facility management, patient scheduling, and business reporting.
Participate in hiring, supervision, work assignments, coaching, and disciplinary actions for assigned team members.
Act as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager.
Collaborate with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization.
Manage operations to provide efficient and cost-effective clinical operations for physician clients.
Schedule staffing to meet changing workload needs.
Identify training needs for team members and facilitate development opportunities, including evaluation of training, implementation, orientation, and participation in education programs.
Develop, implement, monitor, and evaluate quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures. Recommend new or revised policies and procedures.
Analyze medical records and documentation to identify problem areas.
Collaborate effectively with physicians and administrative staff.
Assist physicians with strategies for practice efficiency and growth.
Provide management reports to physicians and administration for review, practice planning, practice marketing, and practice development.
Provide department-level orientation to new team members, covering system software, telephone processes, office equipment, departmental policies, customer service expectations, job competencies, and coaching plans.
Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards.
Maintain compliance with all Orlando Health policies and procedures.
Educate and supervise clinical and non-clinical staff.
Provide necessary documentation relating to policies and procedures.
Maintain confidentiality of data and information.
Function as a member of the medical office management team.
Apply knowledge of medical practice protocols and standards.
Document patient care, reviewing for accuracy and completeness.
Perform other clinical tasks/duties as needed.