Clinical Policy Configuration Specialist

Cohere Health
•$65,000 - $80,000•Remote

About The Position

Cohere Health is seeking a Clinical Policy Configuration Specialist to join its Clinical Operations team. The role ensures medical coverage policies are accurately configured, maintained, and compliant within Cohere’s platform, supporting consistent, high-quality clinical decision-making. The specialist partners with clinical experts, product, engineering, and operations teams to optimize policy implementation and usability, helping deliver evidence-based care at scale. The position is fully remote with approximately 5% travel. It is not eligible for hire in California, New York, or Washington. The stated annual salary range is $65,000 to $80,000, with individual pay decisions based on qualifications, experience, skills, and internal alignment.

Requirements

  • At least 2 years of related experience in utilization management, medical policy development, health technology assessment, or payer policy configuration.
  • Strong understanding of medical coverage policies and prior authorization criteria.
  • Familiarity with healthcare data structures and clinical coding, including ICD-10, HCPCS, and CPT.
  • Knowledge of multiple software programs, including Microsoft Word, Excel, Google Drive, Confluence, and Jira.
  • Strong attention to detail and experience with quality assurance and validation processes.
  • Ability to work independently and as part of a team.
  • Bachelor's degree in Nursing (BSN) or equivalent clinical background.
  • Passion for improving the U.S. healthcare system and helping ensure patients receive the best care possible.
  • Self-directed, confident, and able to thrive in a fast-paced startup environment.

Responsibilities

  • Configure and maintain medical coverage policies in Cohere’s product platform to ensure accuracy, consistency, and compliance with industry standards.
  • Conduct quality assurance reviews and test policy configurations for functionality and clinical appropriateness.
  • Monitor medical coverage policy updates and adjust configurations to maintain compliance.
  • Serve as a subject matter expert on medical coverage policies, providing guidance and support to internal teams and customers.
  • Address internal and external customer inquiries and feedback about policy configurations, ensuring alignment with payers, providers, and reviewers.
  • Collaborate with clinical experts, product managers, engineers, medical writers, and utilization management reviewers to optimize policy implementation and usability.

Benefits

  • Medical, dental, vision, life, and disability insurance, plus an Employee Assistance Program.
  • 401(k) retirement plan with company match.
  • Flexible spending and health savings accounts.
  • Flex Time Off and company holidays.
  • Up to 14 weeks of paid parental leave.
  • Pet insurance.
  • Bonus included as part of the total benefits package.
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