Clinical Pharmacy Specialist- Specialty Pharmacy

HonorHealth•Phoenix, AZ

1d•Onsite

About The Position

The Clinical Pharmacy Specialist develops relationships with HonorHealth Network clinics to identify and meet customer needs. The role oversees daily specialty pharmacy operations and is accountable for workflow and clinical management, continuous quality improvement, compliance with policies and regulations, pharmacy sales and expense control, inventory management, accurate prescription filling, customer service, and protecting department assets. The specialist manages pharmacy operations and systems, maintains required records and documentation, follows applicable laws and accreditation standards, and helps resolve third-party payment rejections. The role also supports a welcoming patient experience, supervises and trains pharmacy staff, participates in quality improvement, collaborates with physicians and other healthcare professionals, provides evidence-based and cost-effective therapy recommendations, and precepts pharmacy students and trains new employees and interns. This is a full-time day position at the HonorHealth Specialty Pharmacy location in Phoenix, Arizona, with a Monday–Friday schedule from 8 a.m. to 5 p.m. A $10,000 sign-on bonus is available. Prior Epic and analytics experience is preferred.

Requirements

Graduate of an ACPE-accredited School of Pharmacy with a Doctor of Pharmacy degree or equivalent experience.
Two years of community pharmacy experience.
Registered Pharmacist (RPh) upon hire.
Willingness to obtain and maintain pharmacist licensure in states other than Arizona.

Nice To Haves

Two years of specialty pharmacy experience.
Prior Epic experience.
Prior analytics experience.

Responsibilities

Develop relationships with HonorHealth Network clinics to identify and meet customer needs.
Oversee daily specialty pharmacy operations, including workflow and clinical management, quality improvement, compliance, sales, expense control, inventory, prescription accuracy, customer service, and department asset protection.
Maintain accurate prescription filling and provide courteous, efficient service to patients, prescribers, and others involved in patient care.
Maintain compliance with accreditation standards, federal and state laws, regulations, and HonorHealth policies; maintain required records, documentation, and reports.
Report errors promptly and follow policies and procedures for prescription incidents and continuous quality improvement.
Recommend and implement asset-protection controls and procedures to identify and minimize profit loss.
Maintain pharmacy housekeeping, maintenance, and appearance to support safety and regulatory compliance.
Control pharmacy cash accounts and related registers, withdrawals, reports, and records.
Ensure proper operation and maintenance of specialty pharmacy systems and equipment and proper implementation of third-party pharmacy systems and procedures.
Resolve third-party rejection problems and resubmit rejected claims promptly.
Manage inventory in accordance with drug-purchase procedures and order merchandise from appropriate sources.
Ensure staff provide hospitable, courteous, accountable, and efficient service; respond to customer inquiries and complaints.
Supervise specialty pharmacy staff and ensure they perform required functions and follow policies and procedures.
Ensure staff are trained in payer and pharmaceutical contractual requirements, including adverse-event reporting, data and inventory reporting, and clinical management.
Reinforce personnel obligations to dispense prescriptions only in good faith and participate in network quality-improvement initiatives.
Audit own performance, recommend performance objectives and standards, and stay informed about relevant developments in pharmacy, healthcare, and management.
Maintain working relationships with physicians and other health professionals and collaborate with specialty pharmacy staff.
Consult with healthcare professionals and patients about pharmaceutical therapy utilization and respond to inquiries with evidence-based, cost-effective recommendations.
Precept pharmacy students and participate in training new pharmacy employees and interns.
Perform other duties as assigned.