Clinical Pharmacist (Temp-to-Hire)

Arine•Hawaii, United States (Remote), HI

2d•$57 - $65•Remote

About The Position

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Arine is redefining what excellent healthcare looks like by solving medication-related issues through our software platform (SaaS). We combine cutting-edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

Requirements

Doctor of Pharmacy (PharmD) from an accredited college/university
Hawaii Licensed Pharmacist and in good standing (multiple state licenses are a plus)
Knowledge of CMS quality measures, Star Ratings, HEDIS metrics, and Medicare Part C and Part D medication measures
Knowledge of chronic disease states across multiple therapeutic areas (e.g., cardiology, pulmonology, endocrinology, behavioral health), including management of patients with polypharmacy
Knowledge of prescription and non-prescription drugs and drug products and their indications, efficacy, dosage, mechanisms of action, major contraindications and potential side effects
Ability to review and assess the appropriateness of prescriptions, considering the influence of patient age, sex, concomitant disease states, concurrent drug therapy, foods, and diagnostic procedures on drug activity and disposition
Ability to engage with patients, promote adherence, and apply motivational interviewing and counseling techniques
Excellent written and oral communication skills, with the emotional intelligence to build rapport, navigate sensitive interactions, and remain patient-focused
Experience working with patients of different cultural, religious, and socio-economic backgrounds
Demonstrated reliability, accountability, and follow-through
High attention to detail with a strong commitment to documentation accuracy
Comfort working in a metrics-driven environment where outcomes and quality are tracked
Ability to work independently - applying sound judgment, organizing and prioritizing competing responsibilities, and meeting deadlines with minimal oversight
Ability to work effectively within a team, foster effective working relationships, and build consensus
Openness to coaching, feedback, and continuous learning
Ability to adapt and thrive in a fast-paced environment, managing multiple Medicare measures and clinical priorities while navigating evolving workflows and technologies
Knowledge of local, state, and federal regulatory requirements related to areas of functional responsibility
Strong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment
Willingness and ability to obtain registered pharmacist license in other states, as needed
Ability to work 40 hours/week (within company operating hours of Monday-Friday, 6AM-6PM Pacific Time, with up to two rotating Saturday shifts/month)
Ability to pass a background check
Must live in and be eligible to work in the United States

Nice To Haves

Experience in an ambulatory care setting, particularly in chronic disease management (e.g., diabetes, cardiovascular disease, behavioral health)
Inpatient, hospital, or emergency department pharmacy experience with direct patient and provider interaction
Experience working with geriatric populations or in long-term care settings
Prior experience performing MTM services with various MTM platforms
Experience working in a health plan, Pharmacy Benefit Manager (PBM), Accountable Care Organization (ACO), or managed care pharmacy setting
Experience in a high-volume healthcare or pharmacy setting (e.g., retail, community, or metrics-based call center environment)
Board certification in a specialty area
PGY1 residency in Community-based or Managed Care Pharmacy; PGY2 residency in Ambulatory Care, Geriatric Care, Emergency Medicine, or Health-System Pharmacy Administration
Prior experience working in a remote or virtual healthcare environment
Experience with other electronic medical records

Responsibilities

Engaging patients over the phone to deliver Arine's clinical services, including conducting Medication Therapy Management (MTM) services such as Comprehensive Medication Reviews (CMRs) and Targeted Medication Reviews (TMRs), medication adherence counseling, medication reconciliation, and clinical program education on behalf of their health plan
Reviewing completed medication reviews and counseling by other Virtual Pharmacist users, as assigned
Evaluating, assessing, and documenting patient data in Arine's software platform and other programs; preparing written reports and providing oral reports concerning patient care and team progress
Following up with clinics, providers, pharmacies, and patients to resolve patient issues and concerns in a timely manner, including transitions of care
Developing intervention strategies to optimize medication utilization, achieve quality measures, and meet other established goals
Managing a consistent volume of patient, provider, and pharmacy interactions while maintaining productivity and service quality
Meeting individual and team performance metrics related to outreach, engagement, documentation quality, and clinical outcomes
Adapting and rotating across clinical projects and assignments based on evolving business and client needs
Identifying opportunities to improve workflows and Arine's software platform by participating in meetings, collaborating cross-functionally, submitting tickets, and leveraging automation and technology to drive efficiency
Providing daily sign-out and maintaining clear handoff communication to ensure continuity of care
Coaching and supporting Clinical Care team members and orienting new Virtual Pharmacist users to workflows and the platform