Clinical Patient Scheduler

McLaren Health CareFlint, MI

About The Position

Performs clerical and patient scheduling functions for pre-intra and post surgical interventions, cardiac cath and other invasive procedures, non-invasive cardiac procedures and Endoscopy procedures. Completes daily reports, close of day processes in PHS/HSM, and enters time and supply charges for departments. Reviews, processes, and audits charges to ensure appropriate charge capture. Utilizes advanced customer service skills and acts as the initial point of contact for physician offices during the scheduling process.

Requirements

  • Advanced education/training beyond High school in a related program (MA/Medical Receptionist, Medical Secretary, or Unit Clerk course).
  • Minimum typing speed of 45 wpm.
  • 85% proficiency score on medical terminology test.
  • Working knowledge and familiarity with PCs and printers.

Nice To Haves

  • Previous experience in related office scheduling systems.
  • Experience with PHS/HSM scheduling system.
  • Previous billing experience.

Responsibilities

  • Performs clerical and patient scheduling functions for pre-intra and post surgical interventions, cardiac cath and other invasive procedures, non-invasive cardiac procedures and Endoscopy procedures.
  • Completes daily reports and close of day processes in PHS/HSM.
  • Enters time and supply charges for departments under the business units covered by the department.
  • Reviews, processes, and audits charges through a variety of methods to ensure appropriate charge capture.
  • Utilizes advanced customer service skills and acts as part of the team of caregivers by functioning as the initial point of contact for physician offices during the scheduling process and as necessary throughout day.
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