Patient Scheduler

Trinity Health•Hartford, CT

3d•Onsite

About The Position

The Central Scheduler, reporting to the Manager Patient Access, is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process. Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. They are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England. Rooted in their Mission and Core Values, they honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, they grow stronger together and deliver more compassionate, person-centered care. They are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

High School Diploma or equivalent required
Minimum of 6 months customer service experience required

Nice To Haves

2 years clerical experience in a medical field preferred
Knowledge of medical terminology preferred

Responsibilities

Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
Answer telephones and direct calls to appropriate staff