Clinical Operations Support Staff - Residential

La Frontera Center Inc.•Tucson, AZ

About The Position

Screens all potential clients for appropriateness of services. Schedules and coordinates new client appointments with clinical staff. Answers questions for all new clients on a walk-in and phone call basis. This is an entry-level position in the support services area, working under direct supervision, performing routine and repetitive tasks.

Requirements

High School graduate or equivalent
6 months of work experience
Ability to enter computer data accurately
Familiarity with email and basic computer programs.
Ability to respond appropriately in urgent situations, to problem solve, and apply rules and criteria to specific situations.
Ability to follow written and oral instructions, and to communicate effectively both orally and in writing with numerous departments.
Knowledge of and sensitivity to cultural diversity among clients and employees.
Ability to handle multiple tasks and prioritize workload.
Ability to remain professional and compassionate regardless of the situation.

Nice To Haves

Bilingual English/Spanish
Availability to work flexible schedule and location.

Responsibilities

Screens all potential clients for appropriateness of services.
Schedules and coordinates new client appointments with clinical staff.
Answers questions for all new clients on a walk-in and phone call basis.

Benefits

Medical, dental, and vision insurance.
Flexible spending Accounts
Health savings account with employer contribution.
403b retirement account
Tuition reimbursement up to $5200 per year (accessible after first 90 days of employment).
Allowance added to pay to supplement additional benefits in the amount of – 2% of salary the first year and increasing every 2 years.
15 days of PTO in the first 2 years, increasing by an additional 5 days every two years.
10 paid holidays.
Short-term & Long-term Disability.
Bereavement Leave