Clinical Operations Supervisor

Vancouver Coastal Health•Richmond, BC

1d•CA$52 - CA$67•Onsite

About The Position

Administrates/oversees and provides supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and resident transfer practices, workload and staffing issues. Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor. Recruits, hires, selects, mentors and retains staff. Oversees all aspects of care delivery and daily activities of designated programs/areas. Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives. Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and residents. Quality patient/client care is supported through a patient/client/family centered care model in accordance with established standards of professional practice and the vision and values of the organization. Practices within the standards of professional practice and code of ethics for Registered Nurses or Registered Psychiatric Nurses as outlined by the British Columbia College of Nurses and Midwives (BCCNM).

Requirements

Current practicing registration as a Registered Nurse or a Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM)
Baccalaureate in Nursing and/or Bachelors in Psychiatric Nursing
Five (5) years recent related experience in an appropriate area of clinical practice within a large complex health organization
Three (3) years supervisory leadership experience or equivalent combination of education, training and experience
Experience using a variety of software applications including presentation, word processing, spreadsheet and databases
Comprehensive knowledge of issues in relevant service area including current trends, best practices and modalities of treatment
Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting
Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups
Utilizes strong critical thinking skills when making decisions, resolving issues/conflict
Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and guide others in resolution of conflict issues
Demonstrated ability to manage and resolving conflict
Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment
Ability to maintain a high level of professional confidentiality
Demonstrated ability to provide clinical and administrative supervision and consultation
Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively
Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving
Demonstrated organizational and planning skills
Demonstrated ability to set priorities, organize work, and meet deadlines
Demonstrated ability to operate related equipment
Physical ability to perform the duties of the position
Employs advanced expertise in the use of current computer applications to create and maintain a variety of client care information systems (such as PARIS), databases, documents and presentations
Demonstrated skill in CPR techniques

Nice To Haves

CNA Hospice Palliative Care Certification is preferred

Responsibilities

Administers/oversees and provides supervision to designated staff and team professionals
Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor
Recruits, hires, selects, mentors and retains staff
Oversees all aspects of care delivery and daily activities of designated programs/areas
Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives
Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and residents
Supports quality patient/client care through a patient/client/family centered care model in accordance with established standards of professional practice and the vision and values of the organization
Practices within the standards of professional practice and code of ethics for Registered Nurses or Registered Psychiatric Nurses as outlined by the British Columbia College of Nurses and Midwives (BCCNM)