Clinical Operations Specialist

Blueprint•Los Angeles, CA

9d•Hybrid

About The Position

Immortals is a health care company focused on preventive health and extending healthy lifespan through advanced diagnostics and therapeutics. They deliver personalized, concierge-level medicine in-home and on-site across Los Angeles. The company is seeking a Clinical Operations Specialist to manage the operational aspects of their in-person and in-home care. This role requires a hands-on individual with a clinical background who can ensure seamless and efficient delivery of care by managing equipment, scheduling, inventory, and coordination between members, clinicians, and the team. The ideal candidate is detail-oriented, proactive, reliable, and comfortable navigating Los Angeles.

Requirements

Clinical background in the medical world.
Registered Nurse (RN) preferred, but other strong clinical/medical operations backgrounds (paramedic/EMT, MA, surgical tech, clinical coordinator) will be considered for an exceptional candidate.
Relentlessly detail-oriented.
High agency and proactive.
Operates like an owner: anticipates, initiates, and closes loops without being chased.
Early, reliable, and unflappable.
Excellent organizational and communication skills.
Professional, discreet, member-first presence appropriate to a concierge environment.
Comfortable driving across Los Angeles.
Valid CA driver's license.
Clean driving record.
Reliable personal vehicle.
Physically able to lift, carry, and set up equipment and to be on the move throughout the day.

Nice To Haves

Experience in concierge, longevity, precision/preventive medicine, or home-based clinical care.
Familiarity with diagnostic equipment, point-of-care testing, or imaging logistics.
Comfort with modern scheduling, EHR, and inventory/asset-tracking software.

Responsibilities

Transport, set up, calibrate, and break down medical and diagnostic equipment for in-home and on-site visits.
Ensure all medical equipment is functional, charged, cleaned, and ready before clinician arrival.
Troubleshoot equipment issues on the spot and resolve them.
Build and manage daily and weekly schedules for multiple members, clinicians, and locations across Los Angeles.
Sequence visits considering geography, traffic, and clinical priority.
Proactively resolve scheduling conflicts and last-minute changes.
Coordinate timing, access, and logistics to ensure visits run on schedule.
Maintain meticulous tracking of equipment, supplies, samples, and consumables.
Manage inventory par levels and reordering.
Ensure accurate chain-of-custody for specimens and sensitive materials.
Serve as a point of contact between members, clinicians, and the team.
Prepare and organize materials, documentation, and follow-ups.
Anticipate the needs of the clinical team and the member experience.