Clinical Operations Specialist

Blueprint•Los Angeles, CA

11d•$90,000 - $110,000•Hybrid

About The Position

Immortals is seeking a Clinical Operations Specialist to serve as the operational backbone for their in-person and in-home care services in Los Angeles. This role is crucial for ensuring seamless and flawless care delivery by managing equipment setup, calibration, scheduling, logistics, inventory, and coordination between members, clinicians, and the team. The ideal candidate will have a clinical background, be highly detail-oriented, proactive, and possess excellent organizational and communication skills. This is a hands-on, field-based position requiring significant autonomy and ownership, with the expectation of anticipating needs and ensuring operational excellence in a concierge-level medical environment.

Requirements

Clinical background in the medical world (Registered Nurse (RN) preferred, but other strong clinical/medical operations backgrounds like paramedic/EMT, MA, surgical tech, clinical coordinator considered for an exceptional candidate).
Relentlessly detail-oriented.
High agency and proactive.
Early, reliable, and unflappable.
Excellent organizational and communication skills, with a professional, discreet, member-first presence appropriate to a concierge environment.
Comfortable driving across Los Angeles — valid CA driver's license, clean driving record, and a reliable personal vehicle.
Flexible availability, including some evenings and weekends as member care requires.
Physically able to lift, carry, and set up equipment and to be on the move throughout the day.

Nice To Haves

Experience in concierge, longevity, precision/preventive medicine, or home-based clinical care.
Familiarity with diagnostic equipment, point-of-care testing, or imaging logistics.
Comfort with modern scheduling, EHR, and inventory/asset-tracking software.

Responsibilities

Transport, set up, calibrate, and break down medical and diagnostic equipment for in-home and on-site visits.
Ensure every device is functional, charged, cleaned, and visit-ready before the clinician arrives.
Troubleshoot equipment issues on the spot and own the resolution.
Build and manage daily and weekly schedules across multiple members, clinicians, and locations throughout LA.
Sequence visits intelligently around geography, traffic, and clinical priority; proactively resolve conflicts and last-minute changes.
Coordinate timing, access, and logistics so each visit runs precisely on schedule.
Maintain meticulous tracking of equipment, supplies, samples, and consumables.
Own par levels and reordering; never let a visit be compromised by a missing item.
Manage chain-of-custody for specimens and sensitive materials with total accuracy.
Serve as a reliable, polished point of contact between members, clinicians, and the broader team.
Prepare and organize materials, documentation, and follow-ups with precision.
Anticipate the needs of the clinical team and the member experience, and stay a step ahead of both.