Clinical Operations Pharmacist

MedImpact•Fremont, NE

3d•Onsite

About The Position

The Mail Order Pharmacist manages accessibility, quality, and cost-effectiveness of drug and medical therapy for members and providers. This position focuses on initiating, supporting, and continuing cost-effective, rational drug, and disease therapy, utilizing distinct but inter-related management and cross-departmental functions.

Requirements

PharmD and 3+ years’ experience or equivalent combination of education and experience, and 1 year of SME in respective areas
Proficient in windows-based programs.
Must be currently licensed with the Nebraska Board of Pharmacy and in good standing.
Ability to perform quality work in a fast-paced environment.
Ability effectively utilize Microsoft office
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to respond effectively to the most sensitive inquiries or complaints.
Composure
Decision Quality
Organizational Agility
Problem Solving
Customer Focus
Drive for Results
Peer Relations
Time Management
Dealing with Ambiguity
Learning on the Fly
Political Savvy

Responsibilities

Verify and dispense prescriptions in Mail Order setting.
Focuses on performing Pharmacist duties to support a team of Pharmacy techs, warehouse workers, and packing specialists who ship out approximately 3000 scripts per day.
Contact patients, providers, or pharmacies regarding prescriptions.
Transfer prescriptions to/from other pharmacies.
Research drug literature to provide clinical recommendations to practitioners as needed.
Counsel patients on medication usage and answer drug related questions.
Assist the clinical department with projects as they arise.
Clinically review requests for medications as part of a Prior Authorization Program.
Maintain a thorough knowledge of changes in pharmacy practices, laws and drugs. Application of this knowledge in the performance of daily activities is also necessary.
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
Manage difficult or emotional client situations.
Respond promptly to client needs.
Solicit client feedback to improve service.
Respond to requests for service and assistance from clients.
Meet commitments to clients.