Clinical Operations Manager
Correctional Psychiatric Services PC•Quincy, MA
•$98,000 - $125,000•Onsite
About The Position
The Clinical Operations Manager is responsible for overseeing and supporting the daily clinical operations of nursing services within a correctional healthcare environment. This role ensures the delivery of safe, efficient, and high-quality patient care while maintaining compliance with all applicable correctional health standards, regulatory requirements, and organizational policies. The position provides operational leadership and coordination for nursing staff, supports clinical workflows, and partners with security and administrative leadership to ensure continuity of care in a secure setting.
Requirements
- Current Registered Nurse (RN) license in the state of practice (required)
- Bachelor of Science in Nursing (BSN) required
- Minimum of 3 years of clinical nursing experience required
- Proficiency with electronic health records (EHR) systems
Nice To Haves
- Prior experience in correctional healthcare, acute care, emergency nursing, or public health strongly preferred
- Previous leadership, charge nurse, or clinical operations experience preferred
- Strong understanding of clinical workflows in a secure or high-acuity environment
- Experience working with interdisciplinary teams, including security/custody staff
- Ability to remain calm and effective in a secure, high-pressure environment
- Strong critical thinking and problem-solving skills
- Excellent communication and conflict-resolution abilities
- Experience with quality improvement and patient safety initiatives
- Knowledge of correctional healthcare regulations and standards of care
Responsibilities
- Oversee daily clinical operations of nursing services within the correctional facility
- Support staffing coordination, scheduling, and coverage across nursing shifts
- Monitor patient flow, clinic operations, and sick call processes to ensure timely access to care
- Ensure compliance with correctional healthcare standards, state/federal regulations, and accreditation requirements
- Collaborate with custody staff and leadership to coordinate safe and effective care delivery
- Assist in development, implementation, and evaluation of clinical policies and procedures specific to correctional healthcare
- Lead and support quality improvement and patient safety initiatives
- Identify operational barriers and implement process improvements to enhance efficiency and care delivery
- Support onboarding, orientation, and ongoing training of nursing staff
- Monitor clinical documentation practices and ensure accurate EMR usage
- Assist with supply management, medication workflows, and clinical resource allocation
- Respond to and resolve operational issues impacting patient care in real time
Benefits
- 401(k) retirement plan
- Dental insurance
- Vision coverage
- Health insurance
- Employee Assistance Program (EAP)
- Paid time off
- Life insurance
- Accident insurance
- Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
