Clinical Operations Manager

SSM Health • Monona, WI

1d • Onsite

About The Position

Manages the daily operations of the assigned practice site(s) or department(s). Serves as a liaison between physicians and employees, and between the practice or department and other clinical and administrative areas.

Requirements

• Bachelor’s degree or equivalent years of experience and education
• Three years' experience, with two years' in leadership

Responsibilities

• Develops growth strategies and business plans in cooperation with practice or department leadership.
• Supports financial, budget and business goals.
• Ensures that staffing is in place to meet the demands of the providers' work schedules.
• Directly supervises or manages the practice of a minimum of 25 employees and or providers.
• Supervises multiple teams and/or clinical locations.
• Monitors the billing and collection functions where applicable.
• Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.
• Manages staff relations including performance management, staff satisfaction and conflict management.
• Performs and oversees scheduling, recruitment and payroll.
• Monitors budgets, regulatory compliance, contracts and vendor relations.
• Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees