Clinical Operations Director

CODAC Health, Recovery & Wellness•Tucson, AZ

11d•$81,000 - $110,000•Onsite

About The Position

Responsible for the day-to-day operation of the assigned outpatient services team including the provision of group and individual clinical supervision, clinical training and orientation, program and case consultation, management of services, therapeutic/crisis intervention and diagnostic evaluation and assessments of members. Review of assessments.

Requirements

Master’s degree in a related field
5 years of Behavioral Health experience
5 years’ experience direct supervision
Licensed by the AZ Board of Behavioral Health, at the associate level, required
Valid Arizona Driver’s license, proof of current insurance and willingness to use personal vehicle.
Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
1st Aid and CPR
Fingerprint Clearance from the Arizona Department of Public Safety, required.
Available on-call - 24-hour availability for consultation and emergency crisis intervention.

Nice To Haves

Licensed by the AZ Board of Behavioral Health, at the independent level, preferred

Responsibilities

Manages and collaborates effectively within an integrated service delivery model, fostering a cross-functional team approach to achieve objectives.
Provides clinical supervision to direct reports in both individual and group setting including case consultation and staffing.
Coordinates and assigns new members.
Provides training and support to assigned staff in the facilitation of ART meetings including attendance and observation of staff facilitation skills.
Provides clinical staff training and development to CODAC staff through clinical orientation and other specifically focused in-service trainings.
Assures referral to therapist for the provision of individual and family therapy to high acuity members as needed. If necessary, provides interventions to members themselves.
Performs relevant assessments and case consultations for members, as needed.
Assists in program development through participation in senior clinical and management meetings.
In collaboration with the Vice President of Outpatient Services, meets regularly with other site leadership staff to coordinate activities, address issues, and resolve problems and review program goals and objectives.
Participates in the writing, development, and implementation of various proposals and grants.
Assures maintenance of member files in accordance with agency and funding source requirements, when appropriate.
Provides complete documentation and reporting of all client services in accordance with agency and funding source requirements.
Leads staff meetings to address identified training needs and provides consultation.
Monitors staff service delivery expectations and develops improvement plans for staff not meeting expectations to assure success.
Monitors to assure services identified as necessary for recovery in a member ‘s Individual Service Plan are offered and to the extent possible delivered to members.
Ensures quality and completion of direct reports Catalytic Coaching no later than 05.15 on an annual basis.
Ensures direct report compliance with organization training requirements.
Works proactively with Vice President of Clinical Operations, Quality Management and Human Resources departments regarding personnel performance issues/concerns.
Ensures that communication concerning policy and procedure changes is disseminated and implemented according to CODAC expectations.
Maintain professional, tactful, and open communication with both direct reports and members of leadership from across CODAC.
Balances clinical responsibilities with supervisory duties, modeling service provision and use of best practices to support staff performance and development.
Provides direct client services, including therapy, case management, and crisis intervention, in accordance with licensure and agency standards.
Accurately documents and bills for services in compliance with payer and regulatory requirements.
Based on discussion with the direct supervisor a minimum required service delivery expectation may be implemented for direct services provision.
Demonstrates flexibility and leadership by stepping into direct service roles to provide coverage during staff absences and/or vacancies to ensure continuity of operations including facilitation of groups, Adult Recovery Team meetings or other staff tasks requiring completion.
Performs other related activities in accordance with agency growth and changes.