CLINICAL OFFICE LEAD

Tri-State Orthopaedics•Mars, PA

11d•Onsite

About The Position

Tri-State Orthopaedics & Sports Medicine is expanding its Seven Fields Office Team and hiring a full-time Clinical Office Lead. This role is for motivated healthcare professionals who want to grow with an expanding organization while making a meaningful impact on patients and their communities. Candidates must possess excellent customer service skills, a passion to help patients, and the ability to multitask in a fast-paced clinic environment with a positive attitude. While prior management experience is preferred, this position could also be an excellent opportunity for a seasoned Radiologic Technologist/Medical Assistant/LPN ready for leadership. This dual-role position combines clinical care, Team leadership, and day-to-day office oversight to ensure the smooth running of the clinic while maintaining the highest standards of patient care. The Clinical Lead serves as a resource for Staff and Providers, provides direction in the absence of the Manager, and ensures adherence to performance expectations and operational policies.

Requirements

Prior clinical management experience in a similar clinical setting.
Strong leadership potential or prior experience as a Lead Radiologic Technologist, Lead Medical Assistant, Clinical Lead or Office Lead.
Excellent communication, organization, and problem-solving skills.
A dependable, Team-first attitude.
Confidence working and guiding a Team in a fast-paced clinical environment.
Strong attention to detail and a commitment to high-quality patient care.
Comfort with EMR documentation and basic clinical workflows.
Ability to lead by example and support patients, Providers, and Team Members.
Proven experience working in a healthcare setting.
Ability to establish and maintain effective relationships with Providers, administrators, Staff, and patients.
Willingness to take initiative and responsibility for actions.
Open to constructive criticism and feedback when necessary.
Provide exceptional customer service to patients and third-party vendors.

Nice To Haves

Prior management experience is preferred.
Experience in private practice is preferred, but not required.

Responsibilities

Overseeing daily clinic flow to ensure efficiency, professionalism, and an excellent patient experience.
Supporting Staff scheduling, daily assignments, training, and Team accountability.
Helping to onboard and mentor additional Staff Members.
Monitoring clinic readiness, including exam rooms, supplies, equipment, and overall organization.
Maintaining inventory of medical supplies and assisting with ordering as needed.
Promoting a positive, Team-oriented, patient-centered work environment.
Supporting compliance with infection control, safety, and operational standards.
Triaging patients, medical history updates, EMR documentation.
Suture/staple removal.
Injection preparation for Providers.
Bracing/DME instruction.
Assisting in electronically sending medications.
Ordering advanced imaging (MRI/CT/US/Bone Scan).
Surgery scheduling if/when necessary.
Helping to maintain accurate, timely, and compliant clinical and administrative documentation.